Leisure Team Leader

1 week ago


Dudley, United Kingdom Village Hotels Full time

Join to apply for the Leisure Team Leader role at Village Hotels. As a key member of the Leisure Club Manager’s team, you will keep our clubs running like a well‑oiled machine. Your job is to ensure members stay happy through efficient processes, customer excellence and a commitment to fitness. You’ll also motivate a dedicated, fitness‑fanatic crew to achieve the very best. Responsibilities Maintain smooth club operations and excellent member service. Lead and motivate teams to deliver superior customer service and seamless operations. Organise and manage key areas such as poolside and gym floor coaching. Support members in reaching their fitness goals and provide expert guidance. Collaborate with the Leisure Club Manager to align club activities with company standards. Promote a positive workplace culture and encourage personal and professional growth. Ensure all club activities comply with safety and quality standards. Implement and improve processes to increase operational efficiency. Serve as a role model for a customer‑first mindset. Encourage team members to develop their careers in the fast‑paced fitness industry. Qualifications Own your role and lead by example. A passion for leisure and fitness. Good knowledge and experience of leisure operations. Attention to detail and a drive to ensure the highest levels of member experience are consistently delivered. Motivational and passionate about developing others. Please note – All offers are subject to a successful DBS check in this role. Benefits Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year. Discount on all overnight stays at Village Hotels, with stays from £35 and an excellent breakfast. Friends and Family discounted stays from £49 including breakfast. 50% discount on food and drink purchased on or off shift at any Village Hotel Pub & Grill. 30% discount on and off shift in our Village Hotel Starbucks stores. Excellent training and development, including our Rising Stars and Talent Academy programmes. A more exciting way to train across several areas in the hotels, utilising our mobile gaming training platform. Discounts and cashback offers on many high‑street brands and supermarkets. A range of well‑being and healthcare benefits and monthly well‑being programmes for all employees to support your mental health. Mental well‑being first aiders and up to 2 mental health days to utilise annually. Financial well‑being support and salary drawdown via Wagestream. Access to our Employee Assistance Programme, offering support and counselling. Flexible working hours. A fun, supportive and inclusive work environment with regular team events. Excellent reward and recognition incentive schemes. Anniversary rewards for key milestones of service. Electric car salary sacrifice scheme. Birthday off guaranteed. Discounted health cash plan and sick pay insurance. A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities. Enhanced maternity and paternity benefits and pay. Company pension scheme. Life insurance. T&C’s apply based on your contract. Key Details Seniority level: Mid‑Senior level Employment type: Part‑time Job function: Information Technology Industry: Hospitality Work, Grow, Play Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. Come and be part of something new & something special – Work, Grow & Play the Village Way #J-18808-Ljbffr



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