Account Manager

3 days ago

City Of London, United Kingdom Smart Managed Solutions Full time

Account Manager – Facilities & Engineering Join to apply for the Account Manager – Facilities & Engineering role at Smart Managed Solutions Base pay range is provided by Smart Managed Solutions. Your actual pay will depend on your skills and experience — talk with your recruiter to learn more. The Role We're seeking a dynamic Account Manager to lead the operational and commercial performance of a key client contract. You’ll oversee the maintenance of M&E systems, lead on‑site teams, and drive service excellence — while managing a contract P&L of circa £3m, ensuring strong financial performance and profitable growth. What You’ll Do Manage PPM, reactive works, and full statutory compliance Lead, coach, and develop engineering teams (briefings, TBTs, appraisals) Produce accurate monthly client reports and maintain excellent communication Oversee QHSE audits, documentation, and performance standards Manage extra works, quotations, and supplier relationships within contract parameters Control budgets, monitor spend, and protect P&L performance (~£3m) Identify opportunities to enhance service delivery, efficiency, and profitability What You’ll Bring 2–5 years’ experience in FM/operational contract management Experience managing managers Strong understanding of M&E systems Confident in financial oversight, budgeting, and reporting Excellent client relationship and communication skills Desirable: Mechanical/HVAC qualifications (e.g., 18th Edition, C&G 2391) Why Smart? Join a people‑focused business built on Empowerment, Integrity & Passion, where visible leadership and innovation shape everything we do. Seniority level Mid‑Senior level Employment type Full‑time Job function Sales and Business Development Referrals increase your chances of interviewing at Smart Managed Solutions by 2x. #J-18808-Ljbffr

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