TAM (Technical Account Manager) Manager

6 days ago


City Of London, United Kingdom NatWest Group Full time

In this role you'll manage a team of TAMs (Technical Account Managers) and ensure that customers understand Boxed product specifications, operational capabilities, timelines and other plans. Responsibilities Leading the TAM team across multiple parallel client deliverables Defining and implementing the Boxed TAM strategy, scaling the function to support growth targets Ownership of all technical client relationships and communication channels for all Product, Technical, and Delivery discussions Owner of the Client Implementation Plan (and feeding into the overall NatWest Boxed integrated plan) Driving pre‑sales technical scoping and resource estimation for multi‑million pound BaaS opportunities First point of escalation for the TAM team – bringing in SMEs only when needed to minimise distraction from core delivery Project & Delivery Leadership, Governance, and Reporting Extensive vendor‑side experience of managing B2B technical relationships (covering products and delivery) with large corporate clients Ability to coordinate multiple programs of work with multiple clients Qualifications Excellent planning and reporting skills, demonstrated by a successful track record of delivering B2B SaaS programmes of work Proven experience managing and mentoring a high‑performing technical team of TAMs, including hiring and performance management Ability to understand a client's commercial challenges and translate them into technical solutions that can be delivered by Boxed using current and planned functionality Ability to help steer product roadmap based on real client/customer interactions (by providing input to Product Managers) #J-18808-Ljbffr



  • City of Edinburgh, United Kingdom NatWest Boxed Full time

    We’re building something better. This role is in NatWest Boxed. At NatWest Boxed, we’re a high performing team that’s always on the lookout for exceptional people. We encourage an inclusive and diverse working environment, where teamwork, input and collaboration is valued no matter your level. Our people work differently depending on their jobs and...


  • Greater London, United Kingdom NatWest Group Full time

    Join NatWest Boxed as our TAM Manager In this role you’ll manage a team of TAMs (Technical Account Managers) and ensure that customers understand Boxed product specifications, operational capabilities, timelines and other plans. What you’ll be responsible for: Leading the TAM team across multiple parallel client deliverables Defining and implementing the...


  • Greater London, United Kingdom NatWest Group Full time

    Join NatWest Boxed as our TAM Manager In this role you'll manage a team of TAMs (Technical Account Managers) and ensure that customers understand Boxed product specifications, operational capabilities, timelines and other plans. What you'll be responsible for: Leading the TAM team across multiple parallel client deliverables Defining and implementing the...


  • London, United Kingdom NatWest Boxed Full time

    We’re building something better This role is in NatWest Boxed At NatWest Boxed, we’re a high performing team that’s always on the lookout for exceptional people. From hybrid working to flexible hours , we have plenty of options that help our people to thrive. Join NatWest Boxed as our TAM Manager In this role you'll manage a team of TAMs...


  • London, United Kingdom NatWest Boxed Full time

    We’re building something betterThis role is in NatWest BoxedAt NatWest Boxed, we’re a high performing team that’s always on the lookout for exceptional people. We encourage an inclusive and diverse working environment, where teamwork, input and collaboration is valued no matter your level.Our people work differently depending on their jobs and needs....


  • London, United Kingdom NatWest Boxed Full time

    We’re building something betterThis role is in NatWest BoxedAt NatWest Boxed, we’re a high performing team that’s always on the lookout for exceptional people. We encourage an inclusive and diverse working environment, where teamwork, input and collaboration is valued no matter your level.Our people work differently depending on their jobs and needs....


  • London, United Kingdom NatWest Boxed Full time

    We’re building something better This role is in NatWest Boxed At NatWest Boxed, we’re a high performing team that’s always on the lookout for exceptional people. We encourage an inclusive and diverse working environment, where teamwork, input and collaboration is valued no matter your level. Our people work differently depending on their jobs and...


  • London, United Kingdom NatWest Boxed Full time

    We're building something better This role is in NatWest Boxed At NatWest Boxed, we're a high performing team that's always on the lookout for exceptional people. We encourage an inclusive and diverse working environment, where teamwork, input and collaboration is valued no matter your level. Our people work differently depending on their jobs and needs. From...


  • City of Edinburgh, United Kingdom NatWest Boxed Full time

    A financial services company in Edinburgh is seeking a TAM Manager to lead a team of Technical Account Managers. Responsibilities include managing client relationships, implementing TAM strategies, and overseeing technical discussions for BaaS opportunities. The ideal candidate will have extensive experience managing B2B relationships, a strong background in...


  • London ECM AA, United Kingdom NatWest Group Full time £90,000 - £120,000 per year

    Join NatWest Boxed as our TAM ManagerIn this role you'll manage a team of TAMs (Technical Account Managers) and ensure that customers understand Boxed product specifications, operational capabilities, timelines and other plans.What you'll be responsible for:Leading the TAM team across multiple parallel client deliverablesDefining and implementing the Boxed...