Key Account Manager DSO

2 days ago


Leeds, United Kingdom Straumann Group Full time

Key Account Manager DSO Straumann Group is a global leader in dental solutions, dedicated to empowering dental professionals to deliver the highest standards of patient care. We offer a comprehensive range of products and services that include dental implants, restorative products, and digital solutions. Our commitment to innovation, quality, and customer service sets us apart in the dental industry. Role OverviewWe are seeking a dynamic Key Account Manager to join our Enterprise Solutions team in the UK. This role is critical in driving the growth and success of our solutions within large chains of dental practices. The ideal candidate will have a strong background in consultative selling, stakeholder management, and C‑Suite relationship management. Key Responsibilities Client Relationship Management: Build and nurture strong relationships with key accounts in the dental industry. Act as the primary point of contact for key clients, addressing inquiries, issues, and feedback promptly and professionally. Business Development: Identify opportunities for business expansion within existing key accounts, engage with C‑Suite executives to build strategic relationships, negotiate directly with large purchasing organizations, and pursue new business opportunities by mapping and understanding the dentistry market in the UK. Strategic Account Planning: Develop and implement strategic account plans aligned with company objectives and client needs. Create measurable business plans for each key account, execute, measure, and review progress, making recommendations for improvement. Collaboration and Communication: Work closely with internal departments (sales, marketing, product development, customer support) to ensure alignment. Communicate effectively with clients and internal stakeholders, provide regular updates, reports and presentations, coordinate meetings, events, and conferences. Technology Integration: Advocate for and facilitate adoption of advanced dental solutions (practice management solutions, workflow solutions, other digital innovations) within customer operations. Market Knowledge: Stay abreast of industry trends, competitor activities and market conditions to position Straumann’s solutions and drive competitive advantage. Qualifications Sales Experience: Proven track record in consultative selling, especially to large enterprise customers. Consulting Experience: Ability to provide strategic advice and insights to customers to optimize their practice operations. Stakeholder Management: Excellent interpersonal and communication skills to manage relationships at all levels, including C‑Suite executives. Technological Proficiency: Strong understanding of practice management solutions and other relevant technologies, ability to communicate benefits and integration. Results‑Driven: Demonstrated ability to achieve sales targets and drive business growth. Industry Knowledge: In‑depth understanding of the dental industry, market dynamics, regulatory environment, and key players (desirable). Education: Bachelor’s degree in Business, Marketing or related field; advanced degree or professional certifications is a plus. What We Offer Competitive salary and performance‑based incentives. Comprehensive benefits package, including health insurance and retirement plans. Opportunities for professional development and career advancement. A collaborative and innovative work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. #J-18808-Ljbffr


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