Wellbeing Coordinator
2 weeks ago
Total Wellbeing Luton is a service providing an innovative approach which aims to support both the emotional and physical health needs of people across Luton. The service brings together a range of evidence-based interventions aimed at addressing emotional health concerns early whilst encouraging and enabling the adoption of healthier lifestyles, including stopping smoking, weight management, increasing physically active and managing and reducing the impact of long-term conditions.We have a full-time and part-time opportunity.Role ResponsibilityWe are currently looking for a Wellbeing Coordinator to join our team who will support the first point of contact for service users, stakeholders and partners.This is an exciting role working within a fast paced, demand led contact centre service. A challenging but rewarding environment which will include:Being the first point of contact for people accessing Total Wellbeing Luton via telephone, email or onlineHelping to guide service users through their first steps into the service providing information and advice about our various programmes that supports their holistic health and wellbeingCompleting referrals, book appointments and send appropriate informationHelping to support an integrated approach to physical and emotional wellbeing by maintaining a current and up to date knowledge of all programmes available within the Total Wellbeing Luton serviceUndertaking administrative activities as requiredThe Ideal CandidateTo be considered for this role you will need to have:Experience within a customer service or health and social care environmentHave experience within a fast paced, demand led environmentAbility to support a diverse community without prejudice and demonstrate empathyAbility to work flexibly to meet the demands of the service and provide a high-quality client experienceExperience using databases to input personal and sensitive information and Microsoft Office 365Excellent communication skills both written and verbal.Total Wellbeing Luton operates Monday to Friday 8am to 8pm and Saturday 9am to 4pm. The successful candidate would be required to be flexible and work on a shift rota basis of 20hours per week to meet the needs of the service. Flexibility within a shift rota will be required. This position supports a blended working approach to enable home working by arrangement although there will be a requirement to work from the office as required.About usAs a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.What Benefits Will I Receive?We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package.You will get 31 days’ paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost.Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. #J-18808-Ljbffr
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