Academic Coordinator

We are seeking a dedicated and experienced Academic Coordinator to join our team. As an Academic Coordinator, you will play a vital role in enhancing the educational experience for our students and supporting our faculty members in their teaching endeavors. You will collaborate closely with various departments to ensure the smooth execution of academic programs and contribute to the overall growth and success of our institution.

**About us**:Applied Business Academy is an educational organisation committed to empowering our learners which has helped us to grow from humble beginnings to now serve hundreds of students/individuals every year.

Our passion for our Values, Learning & Growing, Teaching & Empowering, Support & Happiness flow through everything we do, and our culture is powered by passion and happiness.

At Applied Business Academy, OUR SIMPLE MISSION is to help individuals LEARN & GROW. We want to ENGAGE, EDUCATE and EMPOWER our learners to achieve their career potential and demonstrate technical proficiency with integrity and professionalism.

**Roles & Responsibilities**
- **Enquiry Management**_
- To provide extensive support as appropriate with the inclusion of signposting students for matters relevant to wellbeing and mental health both internally and externally.
- **Problem solving**_
- Liaising with departments as appropriate to ensure smooth running of programmes, highlighting and escalating any potential concerns with programme delivery as appropriate.
- To be liaising with external stakeholders as required to support the programmes and their management.
- **Support for Teaching and Administration**_
- Provide regular communication to students relevant to their programmes of study
- To ensure academic and safeguarding support is provided to students in line with appropriate policies and procedures.
- Providing administrative support to ensure the smooth running and operation of programmes of study.
- To ensure attendance and engagement is effectively monitored and participating within reasonable interventions and contributing to appropriate panel meetings as required.
- **Student Records**_
- Ensuring all student records and system information remain up to date and accurate.
- Ensuring all relevant documentation and content for students remains up to date and accurate
- Provide accurate reporting to management and other stakeholders in relation to student registration, attendance and engagement, progression, completion and achievement as required.
- Responsible of maintaining appropriate performance management systems.
- **Assessment (including Boards)**_
- To be responsible and proactively working with assessment information, including submission interventions, results dissemination, and academic year calendar maintenance.
- Preparing for audits, inspections, and appropriate boards (including preparation for sampling packs as required)
- **Other general responsibilities**_
- Contributing to suggestions for improvements with a view to increasing the effectiveness and efficiency of administrative processes.
- Any other duties as required from time to time by Head of Student Services

**Personal Specification**
- Experience of working within the Higher Education (HE) Sector
- Experience working in a busy office in an administrative role
- Good working knowledge of standard IT systems and databases
- Experience of working in a customer service environment
- Experience of maintaining clear and accurate records
- Excellent IT skills including word processing and spreadsheet packages
- Excellent organisational and time management skills
- Excellent communication and interpersonal skills in order to communicate effectively and sympathetically with staff, students and members of the public.
- Ability to develop good working relationships.
- Excellent written and oral communication skills, with a high level of accuracy and attention to detail
- Information management skills including a high level of accuracy and attention to detail
- Capacity to manage and prioritise a high workload, often working to tight deadlines
- Join our passionate team and make a meaningful impact on the academic journey of our students._

**Salary**: £23,000.00-£25,000.00 per year

Schedule:

- 8 hour shift

Ability to commute/relocate:

- LUTON, LU1 3AJ: reliably commute or plan to relocate before starting work (required)

Work Location: In person