Account Manager

Uptree Uptree City, London, England, United Kingdom Job Title Account Manager (maternity cover) Schedule & Compensation Location: Live anywhere in the UK; team meets in London or Edinburgh office 6 days per year. Contract: 12 month fixed‑term (maternity cover) Type of role: Account management Level: Junior (1‑2 years) Salary: £30,716‑£34,556 per annum Start date: January‑February 2026 Restrictions: No visa sponsorship; applicant must be able to work in the UK. Deadline: Rolling Role Overview The Account Manager is responsible for managing and enhancing client relationships, overseeing account activities, and ensuring high‑quality service delivery. Duties include email management, partnership launches, impact reporting, lead qualification, campaign reviews and partnership renewals. Key Responsibilities (next 12 months) Relationship Management Email Management and Communications: Ensure timely, high‑quality email interactions with employers. Partnership Launch Sessions: Deliver launch sessions as contracted. Event Attendance: Attend and enhance relationships through applicable events. Monthly Meetings: Lead regular meetings with employers to discuss progress and strengthen partnerships. Data and Impact CRM Data Management: Maintain account details accurately and timely. Impact Reporting: Present updates and create key‑achievement impact reports at contracted frequency. Campaign Review Meetings: Conduct renewal reviews to assess past performance and discuss future opportunities. Event Management Community Events: Oversee and execute community events, ensuring successful delivery and positive participant experiences. Qualifications – Dealbreakers 1‑2 years of experience in account management, partnerships or customer services Exceptional written and verbal communication and presentation skills Strong understanding of careers education, ESG, early‑career outreach and relevant trends Strong attention to detail, maintaining data integrity Proactive problem‑solving, able to work independently and collaboratively Desirable Experience with CRM systems (HubSpot) and data‑driven reporting Confident public speaking Experience managing competing priorities Negotiation awareness and partnership retention strategies Benefits MacBook provided and home‑office support One hour each month for mental well‑being 28 days annual leave plus flexible public holiday policy; up to 30 days after 2 years and option for holiday purchase via salary sacrifice Flexible working hours and ownership of work schedule Summer working hours: finish by 1 pm on Fridays in July and August 30 bookable “nomad working” days outside the UK each year within the EEA Annual reviews with transparent career progression framework Access to co‑working spaces in London, Edinburgh, UK and Europe via partner Hubble Live anywhere in the UK Enhanced parental leave policy (up to 17 weeks full‑pay maternity after 4 years, up to 6 weeks paternity pay) Paid yearly eye tests Over 30,000 discounted deals via CharlieHR perks Inclusive environment where everyone’s voice is heard and valued How to Apply Applications missing a cover letter will not be considered. Send a CV and answers to the following covering questions to jobs@uptree.co: In your own words, tell us what makes you successful at building relationships with partner contacts and providing excellent client care. We’re especially interested in how you build trust and tailor your approach to different clients. What motivated you to apply to Uptree and this role? Your answer may be a short paragraph (no more than 250 words). Hiring Process Step 1: Initial phone call with the hiring manager (≈30 minutes). Step 2: First stage virtual interview with a cross‑section of the team (≈45 min to 1 h). Step 3: Skills test (expected 1‑2 h). Step 4: Final stage interview – “meet the Leadership team” call, including skills‑test discussion and final questions from the C‑Suite. All team members require an enhanced DBS check. Any information provided will be treated confidentially and is a prerequisite for joining the team. EEO Statement We are an equal‑opportunity employer and believe in the power of a diverse, inclusive team. We welcome all applications from suitably qualified people, regardless of race, sex, disability, religion/belief, sexual orientation, or age. Please let us know if you require any accommodation during the interview process. #J-18808-Ljbffr