Operations Leader: Contact Centre Performance

Are you an engaging manager with a passion for putting the customer first and developing your team to deliver an excellent service? We are looking for an experienced Operations Lead to manage a team consisting of Team Leaders, Subject Matter Experts and advisers. The team is committed to providing a quality service to all our customers working in an open...

**Job Title**:Contact Centre Coach **Location**: Newcastle **Fixed Term Maternity Cover** **Overview** We’re looking for an enthusiastic and driven Contact Centre Coach to support the continuous development of our service and retention teams. In this role, you'll be coaching individuals and groups to drive service excellence, while fostering a learning...

About Us The Role DigitalKOG is a distinguished Digital Marketing Agency with a team of 20 lead-generating experts. Our Customer Contact Centre manages leads generated through our client companies’ websites and initiates outbound leads using customer databases. Our esteemed client roster includes the leading home improvement manufacturer, Conservatory...

At DXC we have a long established partnership with a major UK high street bank, where we manage their personal lending business. We provide support to customers, calling us with enquiries and requests about their loan account. We are looking for a passionate and committed Team Lead to join our Contact Centre team. The role will suit someone who is ambitious...

This is an ideal opportunity for an experienced people leader or a **Senior Dental Assistant or Practice Manager ready to step up**. You’ll be supported by your Regional Manager and national teams to develop your leadership skills and make your mark in a rewarding, fast-paced environment.# **What we offer*** Permanent **full-time position** (Monday to...

If you have good communication skills and enjoy talking to people, we have the opportunity for you! We are looking for advisors to work at our award-winning Customer Contact Centre. This role is the perfect stepping-stone into a rewarding career where you can make a difference to the lives of NHS employees, patients, and the public. What do we offer ? Hybrid...

**Contact Centre Advisor - Newcastle** - £35000 per year - Monthly bonuses - Reputable financial services business - Central location in Newcastle - Full training provided - Excellent progression and development opportunities - Exceptional benefits package - Flexible and hybrid working - No shift patterns or weekends - Immediate interviews **Contact...

This is an ideal opportunity for an experienced people leader or a **Senior Dental Assistant or Practice Manager ready to step up**. You’ll be supported by your Regional Manager and national teams to develop your leadership skills and make your mark in a rewarding, fast-paced environment.# **What we offer*** Permanent **full-time position** (Monday to...

Overview New Permanent Contact Centre Advisor Positions in Newcastle! To work for a reputable financial services business! About Our Client Are you currently working in a contact centre environment and looking to join a business where you are rewarded with a lucrative commission scheme? Do you want to join a reputable company which will invest in you from...

Job DescriptionAre you currently working in a contact centre environment and looking to join a business where you are rewarded with a lucrative commission scheme?Do you want to join a reputable company which will invest in you from day one and provide the best training and progression?Would you like to be part of a fun and vibrant team and an excellent...