Helpdesk Operative
2 weeks ago
Helpdesk Operative Company: Mitie Location: Manchester, Greater Manchester, United Kingdom Date Posted: 2025-11-27T04:46:00Z Valid Through: 2026-02-25T:46:00Z Employment Type: FULL_TIME Salary: N/A-N/A N/A per N/A Description We are looking for a Helpdesk Operator to join our team. You'll be a passionate individual with customer service experience to manage phone calls and email requests, support employees, and log information onto a database. Responsibilities As a first line of contact, you will answer all calls and e-mails to the helpdesk efficiently, meeting the needs of customers, and making full use of available information and equipment. You must ensure timely input and output of all associated help desk data and live monitoring of performance against SLA's. You should be able to work under pressure to meet challenging deadlines while effectively managing workloads. Qualifications You should possess good planning and organisational skills, be confident with Microsoft Office, and demonstrate excellent written and verbal communication and negotiation skills. A strong standard of literacy and numeracy is required. You must maintain confidentiality across the site while respecting stakeholders’ needs. Shift Pattern This role follows a 4 days on, 4 days off shift pattern working 7am to 7pm. #J-18808-Ljbffr
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Helpdesk Operator
2 weeks ago
Manchester, United Kingdom Venn Group Full time**Job Title**:Helpdesk Operator **Job reference**: J62017 We are currently recruiting for a 2 Helpdesk Operators within a leading University based Greater Manchester. These are key role within the University and will be on an 6-12 month temporary contract Duties will include: - Work as part of a team on the facilities and compliance helpdesk, taking...
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Helpdesk Operative
3 days ago
Manchester, United Kingdom Sodexo Full time**About the role** Hospital stays can be quite a stressful time for our patients and their loved ones, a simple smile and high quality service can put a patient at ease and make all the difference! At Sodexo, our Helpdesk Operators are a key part of the team within our hospitals. As the first point of contact, our Helpdesk Operators receive and accurately...
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Helpdesk Operative
2 weeks ago
Greater Manchester, United Kingdom Mitie Cleaning & Hygiene Services Full timeJob Overview Mitie is looking for a Helpdesk Operator to manage phone call and email requests, support employees, and log information onto a database. You will be the first line of contact for the team, answering all calls and e‑mails efficiently, meeting customer needs and monitoring performance against SLAs. Responsibilities Manage flow of helpdesk...
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Helpdesk Operator
1 week ago
Manchester, England, United Kingdom OCS Full timeAbout The Company:OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.Our mission is to make people and places the best they can be f or our colleagues, customers and the...
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Helpdesk Operator
1 week ago
Manchester M AZ, United Kingdom OCS Group Full timeAbout The Company:OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.Our mission is to make people and places the best they can be for our colleagues, customers and the...
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Helpdesk Operator
2 weeks ago
Manchester, United Kingdom Team Support Agency Full timeAt Team Support we are looking for a Technical Helpdesk Operative to join our team. Your role will be to manage to the day-to-day running of the CAFM and ensure all planned/scheduled works are completed. To include planned & reactive works, plus jeopardy management of jobs. **Experience**: - Previous experience in a customer service, contact centre or...
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Helpdesk Operative
2 weeks ago
Manchester, United Kingdom deekay Full timeHybrid working available Provide clerical support to the Facilities Maintenance and Compliance, to assist them in providing an effective, efficient service to Estates customers - To contribute in prioritising resources allocated to the administrative team - Maintain detailed records on issues included, but not limited to (general clerical issues, stores and...
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Helpdesk Administrator
2 weeks ago
Manchester, United Kingdom ASH Integrated Services Full time**Job Summary** **Responsibilities** - The Helpdesk Administrator is required to support the Helpdesk Manager with the performance of M&E building services contract working alongside the Contract Manager. - Provide Helpdesk, Service & Contract Administration support to Senior Management, Engineers, Suppliers and Clients. - To manage and plan/schedule and...
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Helpdesk Agent
2 weeks ago
Manchester, United Kingdom Cushman & Wakefield Full timeJob Title Helpdesk Agent Job Description Summary Cushman and Wakefield are looking for an experienced individual to join their team as a Helpdesk Agent. In this role you will be first line of contact for any HelpDesk queries, and must deliver a first-class service in a confident, direct approach. You should be able to perform in a fast-paced environment...
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Helpdesk Agent
2 weeks ago
Manchester, United Kingdom Cushman & Wakefield Full time**Job Title** Helpdesk Agent **Job Description Summary** Cushman and Wakefield are looking for an experienced individual to join their team as a Helpdesk Agent. In this role you will be first line of contact for any HelpDesk queries, and must deliver a first-class service in a confident, direct approach. You should be able to perform in a fast-paced...