Helpdesk Operative

1 week ago

Manchester, United Kingdom deekay Full time

Hybrid working available

Provide clerical support to the Facilities Maintenance and Compliance, to assist them in providing an effective, efficient service to Estates customers
- To contribute in prioritising resources allocated to the administrative team
- Maintain detailed records on issues included, but not limited to (general clerical issues, stores and procurement) as instructed
- Responsible for the clerical issues of the Group, including but not limited to (use of telephone, data inputting, maintaining electronic and manual databases and an electronic work request system, ordering, invoicing, filing, photocopying, distribution of correspondence/documentation/post and hospitality arrangements)
- Provide specific advice within the area of expertise on a routine basis
- To support the Help Desk Supervisor in the training of new operatives.

**Job Type**: Temporary contract
Contract length: 6 months

**Salary**: £9.51-£10.50 per hour

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Manchester, M13 9PL: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- Customer service: 1 year (preferred)

Reference ID: Man Uni Helpdesk

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