Customer Manager

2 weeks ago

City Of London, United Kingdom Anderson Wright Consulting Ltd Full time

Customer Manager / Operations Manager – Data Centre Development & Construction Location: Frankfurt, Germany Department: Development & Construction Salary: Up to €80,000 + Bonus Contract Type: Permanent The Company Our client is a global leader in hyperscale data centre development and operations, providing flexible, efficient, and resilient infrastructure solutions for some of the world’s largest technology and enterprise clients. With cutting-edge facilities across Europe, North America, South America, and Asia, the company is expanding its operations in Frankfurt and seeking an experienced Customer Manager to join its Development & Construction team. This is an excellent opportunity to join a fast-growing organization at the forefront of the digital infrastructure industry. The Role The Customer Manager / Operations Manager will be responsible for managing and supporting tenant relationships during all phases of the data centre lifecycle, including construction, commissioning, fit-out, and live operations. This role involves close collaboration with internal engineering, construction, and operations teams to ensure customer requirements are clearly understood, accurately implemented, and delivered to the highest standards of quality and performance. Key Responsibilities Act as the primary point of contact for tenants throughout all stages of delivery and operations. Support tenant onboarding by gathering and integrating technical requirements into project delivery plans. Manage tenant communications regarding planned works, schedules, and potential impacts. Oversee change control and permitting processes, ensuring compliance and clear communication. Coordinate between construction and operations teams to ensure a smooth transition from build to live operations. Maintain quality, safety, and reporting standards, providing documentation and post-work updates. This role is based from our client's Frankfurt office, 5 days per week (Office Based NOT Hybrid or Home Base). Candidate Profile Minimum 5 years’ experience in a customer-facing project management role within data centres, critical infrastructure, or large-scale construction. Strong technical understanding of MEP and CSA systems, risk management, and planned works processes (RAMS, change control). Fluent in English and German (both written and spoken). Degree in Engineering, Construction, or a related field; PMP or LEED AP certification is advantageous. Excellent communication, coordination, and problem-solving skills; detail-oriented, proactive, and customer-focused. What’s on Offer Competitive salary up to €80,000 per annum (Subject to experience) plus company Bonus. Opportunity to join a leading global organization at the forefront of data centre development. Exposure to major international projects and high-profile clients. Collaborative, inclusive environment with clear career development opportunities. If you are an experienced Customer Manager, Operation Manager or a Project Manager with a passion for delivering outstanding client service within the data centre or construction industry, we’d love to hear from you. Apply today or contact our Specialist Data Centre Recruitment Team for a confidential discussion. #J-18808-Ljbffr

  • Customer Support Specialist

    2 weeks ago

    London, United Kingdom The Talent Manager Full time

    **Customer Support Specialist** **About The Talent Manager** The Talent Manager is the UK's leading recruitment and networking platform for the Film, TV and content creation industries. Helping creative companies find, track and develop diverse talent and helping over 100,000 content creators be found by the best companies and hear about the latest...

  • Customer Service Advisor

    1 week ago

    London, United Kingdom British Gas - Customer Service Full time

    Join us, be part of more.Were so much more than an energy company. Were a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesnt rely on fossil fuels whilst living our powerful commitment to igniting positive change in our...

  • Customer Service

    3 days ago

    Welwyn Garden City, United Kingdom Customer Service and Call Centres Full time

    Job Title: Customer Service Location: Welwyn Garden City **Salary**: £12.47 per hour Contract: Full Time, Monday to Friday 9:00am - 5:00pm The Role: Our client is looking for a confident and pro-active Customer Service Executive, to join their busy team in Welwyn Garden City. Working in the travel industry, no two days are the same and you must be...

  • Customer Success Manager

    19 hours ago

    City Of London, United Kingdom Workiva Full time

    As a Customer Success Manager (CSM) at Workiva, you are a critical part of our customer‑facing team. CSMs serve as the primary point of contact for customers, managing the entire customer lifecycle by focusing on business outcomes and identifying opportunities for growth within their named accounts post‑sale. Your primary mission will be to maximise our...

  • Customer Success Manager

    5 days ago

    City Of London, United Kingdom Workiva Inc. Full time

    If you choose not to give your consent, parts of our website may not work.Customer Success Manager page is loaded## Customer Success Managerlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R10978As a **Customer Success Manager (CSM)** at Workiva, you are a critical part of our customer-facing team. CSMs serve as the...

  • Customer Development Manager

    2 weeks ago

    City Of London, United Kingdom Infuse Financial Full time

    Join to apply for the Customer Development Manager role at Infuse Financial. Company ProfileThe Company is a leading supplier of innovative packaging solutions, offering the largest range of quality packaging and office supplies. The company is now looking for a Customer Development Manager to join their team. SalaryCirca £30,000 Purpose of the Job Customer...

  • Customer Relationship Manager

    2 weeks ago

    City Of London, United Kingdom Healthcare Full time

    About a career with Elis Elis is an international multi service provider offering textile hygiene and facility services we are a leader in circular services allowing businesses to achieve optimal hygiene and protection for their employees and customers thereby enriching their well being in a sustainable way. Our rental maintenance model supports our...

  • Customer Success Manager

    21 hours ago

    City Of London, United Kingdom Bridewell Consulting Limited Full time

    One of the most exciting prospects in the UK cyber security sector today, Bridewell is a leading cyber security services company specialising in protecting and transforming critical business functions for some of the world's most trusted organisations. We are the trusted partner for operators of essential services and provide end-to-end cyber security...

  • Customer Success Manager

    7 days ago

    City Of London, United Kingdom S-RM Full time

    Join to apply for the Customer Success Manager role at S-RM The Customer Success Manager serves as the key point of contact for S-RM's corporate customers utilising S-RM's Polus suite of managed cyber services solutions. As we build the Managed Cyber Security Services practice, we are looking for someone with a proven track record of managing and expanding...

  • Customer Service Manager

    3 days ago

    City Of London, United Kingdom COREcruitment Full time

    Customer Service Manager – B2B Drinks Platform – London – Up to £50,000 plus package This is a rare chance to join an ambitious B2B drinks-industry startup at the very beginning—giving you the opportunity to fast-track your career, shape your role, and grow as they disrupt the UK drinks trade with an innovative, profit-boosting platform. We are...