Document Production Specialist

1 week ago


Stockbridge City of Edinburgh, United Kingdom Hays Business Support Full time

Your new company
You'll be joining a well-established professional services organisation based in Edinburgh, recognised for supporting diverse legal teams and delivering exceptional client service. The firm values innovation, smarter working practices, and continuous improvement. Due to organisational growth and further expansion, a role has been created for a Document Production Specialist.

Your new role
As a passionate and adept individual, your primary responsibility is to manage and execute a range of document production tasks. Providing excellent servicing to fee earners and partners, you will contribute to improving the operation's productivity.

Key responsibilities include:

Provide document production support across multiple teams.
Create, amend, edit, and convert documents in Microsoft Word, PowerPoint, Excel, and other tools, ensuring compliance with inhouse style and formatting standards.
Check all work for accuracy, presentation, and consistency.
Liaise with colleagues and coordinators to meet deadlines and manage workflow.
Handle communications (phone, email, teams) regarding document instructions.
Report technical issues (e.g., faulty documents, printer errors) to IT support.
Support urgent document requests, occasionally working additional hours.
Assist with special projects, pilot schemes, and precedent/template updates.
Collaborate with IT Training and Smarter Working teams to improve processes and identify training needs.
Provide assistance to colleagues, including the PA team, with document queries and formatting challenges.
Contribute to bundled document production and ad hoc problem-solving.
Undertake any other reasonable duties as required by managers or team members.
What you'll need to succeed
To be successful in this highly visible role, you will have:

Strong organisational and technical skills.
Excellent problem-solving ability and attention to detail.
Previous experience in a document production role within professional services.
Advanced skills in Microsoft Word (styles, cross-referencing, track changes, table of contents).
Proficiency in Excel and PowerPoint.
Ability to work effectively as part of a team, meeting deadlines and adapting to changing priorities.
Clear communication skills and the ability to build effective working relationships.
Desirable: experience within the legal services sector.
What you'll get in return

Opportunity to work within a respected professional services organisation.
Exposure to varied and challenging work supporting multiple teams.
Development opportunities through training, pilot schemes, and project work.
Hybrid Working
A collaborative environment where contributions to the team and organisational goals are valued.
Excellent benefits package
Participation in firm-wide initiatives and events that support professional growth and engagement.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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