Customer Service Advisor
2 weeks ago
We're now looking to recruit Customer Service Advisors to join our amazing wholesale market unit team at Raynesway, Derby. Where you will be working 37 hours per week between 8am-4pm Monday to Friday. Do you have a strong, customer focused mindset and the ability to work in a team? Or perhaps you’re an organised individual with great written and verbal skills? If you are, read on. What you’ll bring to the role As a Customer Service Advisor, you'll provide a consistent and exceptional service to our retailers and NHH customers. This will include ensuring that positive retailer and customer outcomes are at the heart of everything we do. You will ensure that we deliver the right solution for every customer following their first contact, as well as supporting them when things don’t go so well. Accuracy and efficiency are key attributes of this role; ensuring a right first‑time mindset, the role holder will also contribute to the continuous improvement of our policies, procedures, and data management strategy. In this role you will undertake all aspects of Wholesale Market Unit activities that contribute to an exceptional retailer and customer service experience. Your tasks will vary, as will your means of contacting customers, whether this be through voice or email. It is imperative that it is done promptly and properly. We want someone who is keen to make a positive difference to our customers. Your character, positivity and a caring attitude are the things we’re looking for. It is a fast‑paced environment so you’ll need to be comfortable resolving one query and then moving quickly onto the next. While the right skills and experience are important, we also value the right character, positivity and a caring attitude. We welcome people from all walks of life and celebrate individuality. Diverse minds, experiences and backgrounds help us to learn and better serve our communities. About Severn Trent 24 hours a day, 365 days a year we serve 4.8 million households and businesses across the heart of the UK. Each cuppa drank, each toilet flushed is only possible because of the 7,000 brilliant team members working across our patch. We take pride in helping our customers and solving problems as soon as we can. Our Customer Service Advisor role sits at the heart of this value with the opportunity to really make a difference. Benefits A great salary of £27,586.66 with a pay review each year Annual company bonus of up to £1,500 33 days leave per year – that’s 25 days annual leave and another 8 days in lieu of bank holidays worked. You can also buy another 5 days holiday per year on top of this. Flexible benefits scheme including discounted goods and services such as cinema tickets, shopping, restaurant vouchers and holidays. Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%) Free parking on‑site Income protection covering half your salary for up to five years if you are unable to work Severn Trent shares scheme, offering the opportunity to purchase discounted shares Family friendly policies Two volunteering days per year Life insurance of six times salary Accident insurance And when it comes to your health, we’ve recently launched a new “health fund” to help contribute to private medical treatment for those struggling to get treatment on the NHS. Plus, we also look after your wellbeing with free physio, mental health counselling and a virtual GP service. #J-18808-Ljbffr
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Customer Service Advisor
2 weeks ago
East Midlands, United Kingdom ATL Full timeJoin to apply for the Customer Service Advisor role at ATL. Ascott Transport Limited is a family owned, rapidly growing force in the delivery of customer focused transport and distribution solutions. We are trusted by some of the biggest household names in the UK across food, engineering and automotive sectors. We pride ourselves on our commitment to create...
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Customer Service Advisor
2 weeks ago
East Midlands, United Kingdom Elizabeth Michael Associates LTD Full timeCUSTOMER SERVICE ADVISOR TEMPORARY UNTIL THE NEW YEAR MONDAY TO FRIDAY 8 : 30AM TILL 5 : 00PM £13.10 PER HOUR NG15 – NOTTINGHAM WEEKEND WORK WILL BE REQUIRED DURING BUSY PERIODS 9AM – 2PM Our client here at Elizabeth Michael is currently seeking an experienced temporary to permanent customer support advisor. You will be working within a great...
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Customer Service Advisor
6 days ago
East Midlands, United Kingdom ATL Full timeAscott Transport Limited is a family owned, rapidly growing force in the delivery of customer focused transport and distribution solutions. We are trusted by some of the biggest household names in the UK across food, engineering and automotive sectors. We pride ourselves for our commitment to create a supportive, encouraging and progressive workplace. We...
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Customer Service Advisor
5 hours ago
East Midlands, United Kingdom Halfords Full timeCustomer Service Advisor – Halfords Location: Halfords, Nottinghamshire, England, United Kingdom Base Pay Range £27,936.48 per annum + bonus (5 days a week) Job Overview This is a really exciting time to join our Halfords Garage Services team. You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the...
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Customer Service Advisor
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West Midlands (Region), United Kingdom Service Care Solutions - Sales Full timeDo you have a passion for customer service? Are you a confident communicator and enjoy working as part of a team? If so this opportunity may be for you! We have an exciting opportunity for a customer service advisor to join the customer services team at Sandwell Council. Your main responsibility will be to help the people of Sandwell to effectively use the...
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Customer Services Advisor
6 days ago
East Midlands, United Kingdom Halfords Full timeOverviewJoin to apply for the Customer Services Advisor role at Halfords. This range is provided by Halfords. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeAge 21+ £12.41 per hourUnder 21 £10.20 per hourResponsibilitiesDeliver market-leading standards of service by helping customers...
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Customer Service Advisor
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Nottingham East Midlands Airport, United Kingdom Jobandtalent Full time**Role overview**: In this position you will be responsible for providing support to the GFPS commercial team to proactively manage the shipments, ensuring great service quality at all times. You will act as the liaison between the customers, GFPS team and the Express network.You will ensure Market leading service excellence by providing a 100% commitment to...
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Customer Service Advisor
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East Midlands, United Kingdom GXO Logistics Full timeAre you super customer friendly? Can you remain calm and resilient? Looking for a new opportunity with a company which will invest in your development? If yes, we might have a perfect role for you!Here at GXO Logistics we are looking for a Customer Service Advisor to join our team at our drinks site in Derby, DE21. You will be managing the full end to end...
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Customer Service Advisor
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East Midlands, United Kingdom Halfords Group PLC Full timeApply now Job no: 562378Work type: Full timeSite: MansfieldCategories: Autocentre ColleaguesLocation: NottinghamshireSalary: £27,936.48 per annum + bonusBusiness Area: Autocentres 5 days a weekEarn extra with our refer a friend scheme – T&C’s Apply This is a really exciting time to join our Halfords Garage Services team. You will be working at one of...
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Customer Service Advisor Work From Home
2 weeks ago
East Midlands, United Kingdom Back 2 Work Complete Training Full timeCustomer Service Advisor Work From Home Back 2 Work Complete TrainingDerby, Derbyshire, DE1£23809/annumFull timeNEWREMOTE We're recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per year. In this role, you'll be part of a friendly, supportive team helping customers with their queries to deliver excellent service every...
