Customer Service Advisor

5 days ago

East Midlands, United Kingdom Halfords Full time

Customer Service Advisor – Halfords Location: Halfords, Nottinghamshire, England, United Kingdom Base Pay Range £27,936.48 per annum + bonus (5 days a week) Job Overview This is a really exciting time to join our Halfords Garage Services team. You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment. As a Customer Service Advisor, you’ll be the welcoming face for our customers, handling job bookings in our in-house system and discussing any technical concerns they may have. Benefits 5.6 weeks’ annual leave Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores Discounts on everything from groceries, shopping, insurance, days out, restaurants and more Family & Friends Discount Events Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme Financial planning support via Wagestream – access up to 30% of your salary in advance GP Access, 364 days a year, 24 hours a day Join the Share save scheme with a 20% discount on shares Health Cash Plan – to access wellbeing services and claim back healthcare costs Pension Scheme & Life Assurance Skills and Experience Proven track record of delivering excellent customer service IT literate Able to handle difficult situations professionally and calmly Experience working towards and achieving targets Ideally, experience in an Autocentre environment Must have a full drivers licence with less than 9 points as role will include collection and delivery of vehicles Inclusivity Statement We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. ... At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family. Seniority Level Entry level Employment Type Full-time Job Function Other Industries Retail #J-18808-Ljbffr

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