Claims Adjuster

1 week ago

Chelmsford, United Kingdom AXA XL Full time

OverviewRole: Claims Adjuster - 12 Month Fixed Term Contract at AXA XL. Location: Chelmsford.Role: Claims will be handled from first advice to settlement, with a portfolio of claims for the following classes of business: Directors & Officers, Employers Liability, Professional Indemnity, and Cyber. What you’ll be doing Deal with First Notice of Loss (FNOL) and open claim files. Consider facts, issues and next steps in FNOL and identify further issues requiring clarification/investigation. Consider coverage and policy response. Identify matters that require referral to external legal panel or other service providers. Oversee the appropriate direction of the claim and the overall strategy to ensure the best possible resolution. Review and process claim payments within authority level. Deliver a prompt claims service to brokers and clients. Assist underwriters with claims summaries for renewals. Ensure all communications are dealt with appropriately and in a timely fashion. Ensure reserves are set and monitored in line with the reserving philosophy. Ensure that all internal and external SLAs are met. Ensure that customers are treated fairly at all times. What you’ll bring Works well within a team Good communication skills Interpersonal skills What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. We strive for an inclusive culture that enables business growth and allows everyone to bring their full selves to work. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 chapters around the globe Flexible working arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter AXA XL is an Equal Opportunity Employer. Learn more at axaxl.com/about-us/inclusion-and-diversity. Total Rewards AXA XL’s reward program covers health, wellbeing, lifestyle and financial security with competitive compensation and personalized benefits that evolve with you. Sustainability AXA XL integrates sustainability into our business strategy, focusing on resilience, climate action and ESG integration across operations. About AXA XL AXA XL, the P&C and specialty risk division of AXA, provides re/insurance solutions across property, casualty, professional, financial lines and specialty with an emphasis on data-driven insights and inclusive, agile collaboration. #J-18808-Ljbffr

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