Senior Claims Adjuster

3 days ago

Chelmsford, United Kingdom Office Angels Full time

**Title**:Senior Claims Adjuster

**Location**:Chelmsford

**Salary**:£28,000 - £35,000

**Days/ Hours of work**:Monday - Friday, 09:00 - 17:00

**Benefits**
- On-site parking
- 28 days holiday including bank holidays
- Frequent socials, including Summer and Christmas parties
- Environmentally conscious - you'll be supplied with sustainable products
- Company lunches the last Friday of every month
- Opportunity to participate in local fund-raising
- Long service awards
- Amazing in-house training

**The company**

A well established and professional company based in Chelmsford are looking for a Claims Adjuster to join their Claims department. There are vacancies it multiple claims departments including; Damage, Complex Loss, Injury & Customer Service. You will bebased in their head office and will need be organised, proactive and have great communication skills. This is a great opportunity for someone to develop their career in claims.

**Duties**
- Investigate, resolve and close claims in an expert and timely and manner.
- To update claims and customer details on the company CRM System
- To professionally manage all aspects of a third party claim from beginning to end
- Provide outstanding customer service in accordance with company procedures and service standards.
- Accurately value claims and subsequent associated losses (loss of earnings/care/ damage etc)
- To look at to ways to grow & develop your knowledge in order to provide better service & meet targets
- Where appropriate, attend in house and client review meetings
- To assist with both internal & external meeting and auditing
- To help less experienced members of the team with training and guidance
- Update Re-insurers in an accurate and timely manner
- Attend Case management/ settlement meetings and trials as required
- To organise and manage multi discipline rehabilitation
- Ensure that claim reserves, payments and Large Movement Reports are calculated correctly and in accordance with company procedures and service standards.
- Previous claims experience
- Maths / English - GCSE - A-C
- 2 A-levels or BTEC equivalent
- In depth knowledge of the Road Traffic Act and the Motor Insurers Bureau
- Solid understanding of Small, Multi and Fast track litigation process
- Capable of investigating and negotiating liability disputes
- Capable of accurately assessing General Damages
- Awareness of fraud tactics (identification, validation and handling)
- Identify claims with the potential for financial deterioration
- Confident in attending CMC or other settlement opportunities as required
- An understanding of the CRU Benefits system including the appeal process

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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