Sterile Services Department Quality

Job Overview The Sterile services Quality / Training co‑ordinator will support the Sterile Services Manager to deliver, evaluate and continuously improve training and competency programmes for sterile services staff. The post holder will promote high standards of decontamination practice, a culture of safety and continuous improvement throughout the department through effective communication, coaching, and professional support, in line with national guidance (e.g. WHTM 01‑01), regulatory requirements (e.g. ISO13485:2016) and BCUHB policies. This post holder is a key member of the Sterile Services team and will be required to provide support in the development of service improvements and assist with or undertake specific tasks/projects as required to enhance workforce capability and service quality. Main Duties Support Management with quality documents e.g. SOPs, polices, IFUs and staff training records. Support internal and external audits, ensuring evidence is up‑to‑date and actions are completed on time. Monitor and investigate non‑conformities, assisting with root‑cause analysis and tracking corrective and preventative actions. Coordinate staff training compliance, ensuring all competencies and annual updates are recorded and current. Review process checks, traceability data and compliance records to ensure standards are consistently met. Liaise with clinical users, acting as a point of contact for quality queries, service issues and information requests. Prepare quality reports, performance summaries for Management. Support implementation of service improvements, including quality, workflow and documentation updates. Ensure adherence to national standards, manufacturer instructions for use (IFUs) and Departmental and Health board procedures and policies. Promote a positive quality culture, encouraging good practice, accuracy and accountability across the department. Working for our Organisation If you relish a challenge, have a passion to help others or simply fancy a fresh start, Betsi Cadwaladr University Health Board (BCUHB) North Wales offers the largest health organisation in Wales, with full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Enjoy being part of working with engaged leadership at all levels, and we are committed to promoting equality and diversity. Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Person Specification Qualifications and Knowledge Essential Criteria Knowledge and understanding of relevant departmental software and Quality Management System Portfolio of certified/accredited professional development activity in relevant areas Educated to NVQ Level 3 or equivalent Diploma level or able to demonstrate equivalent level of experience Certificate in Supervisory Management ILM Level 2 short professional / vocational courses, Likely Level 2 on RQF Decontamination SSD supervisors / managers (to NHS guidance) course short professional / vocational courses, Likely Level 2 on RQF Recognised teaching or training qualification, short professional / vocational courses, Likely Level 2 on RQF Auditing or quality assurance qualification, short professional / vocational courses, Likely Level 2 on RQF Understanding of Health & Safety, employment and relevant legislation Desirable Criteria ECDL IOSH Health & Safety Knowledge of and ability to initiate action as identified on risk assessments IDC Decontamination Sciences Certification Knowledge of BCUHB policies and procedures Knowledge of the Datix software system Experience Essential Criteria Significant experience working in a sterile services or decontamination role Good knowledge of decontamination standards (e.g. WHTM 01‑01, ISO 13485:2016) Previous experience of Personnel Management Experience delivering training, assessing competencies and developing quality practice in others. Strong communication and interpersonal skills Ability to understand, interpret and critically analyse technical data and information Ability to coach, mentor and support others Conducting internal audits Desirable Criteria Experience setting up and implementing internal processes and procedures Familiarity with training systems and documentation Desire to undertake management studies Ability to produce reports, protocols and analyse statistics Skills And Attributes Essential Criteria Able to build and maintain good working relationships with all team members, management and service users Ability to deliver relevant in‑house training programme Ability to undertake personal development reviews for staff Ability to work as part of the wider team Ability to work autonomously and be accountable for own actions. Delivers work of consistent and predictable high quality Ability to use own initiative, organise, workloads and delegate Duties Support and enable effective teamwork, in a confident, self‑motived, enthusiastic manner Authority to motivate others Willing to work flexibly Practical approach to problem Solving Computer Literate with good keyboard skills Ability to maintain confidentiality and trust Computerateur to maintain confidentiality and trust An ability tofulness and trust our I will Sorry n, example HEP? idk…   appréc This tough - The content appears in a mysterious* no encountered... (< etc)))** ... driver Yeah. finish all... Desirable Criteria Ability to implement change Evidence of leading supervisory staff Welsh Language Skills de leading bales ... (some sets ) Other Excellent communication skills written and verbal Able to demonstrate commitment to department Positive mindset in support organisational Change Learning Improving Continuou ble to work flexible hours to meet service Requirements Ble to work under pressure Able to travel between multiple sites when required Seniority level Mid‑Senior level Employment Type Full‑time Job Function Design, Art, Creative, and IT Hospitals and Health Care ) }) #J-18808-Ljbffr