Welfare & Vulnerability Specialist: Multi-Channel Support

2 weeks ago


Camden Town, United Kingdom Creditspring Full time

A financial services company in Camden Town is seeking a Welfare & Vulnerability Specialist to support vulnerable members through empathetic communication and regulatory compliance. You will engage via phone, chat, and email, ensuring fair outcomes while adhering to internal policies and FCA rules. Ideal candidates will have experience in regulated member-facing roles and strong communication skills. Join us in our mission to enhance financial stability for our members.
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