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Admin & Communications Team Leader
2 weeks ago
Talent Acquisition Executive | Proud father of a Pixie | Golf enthusiast Admin and Communications Team Leader Reports to: Finance Director Hours: 35 hours per week, made up of 7 hours per day between 8am and 6pm, on a rota basis. Purpose of Role: To work within, supervise and manage a team (currently 6, including the Team Leader) in providing full administration support to the Claims & Underwriting data management team. This role requires good communication skills, accuracy, ability to assimilate information, attention to detail and ability to work effectively under pressure. Specific Responsibilities Supervise and allocate work undertaken by the team to ensure a comprehensive and efficient service to clients. Undertake or work towards undertaking line management responsibilities (training and support will be provided) Provide training and guidance to staff within the team where required Working within multiple systems and dealing with IT to ensure good service for the team. System and process review and improvement Review and prioritise all incoming correspondence; checking for new incidents. Checking databases for insurance entries and liaise with other departments about any queries. Scan and reference correspondence onto system and update parties accordingly. Monitor e-mails and other inboxes and distribute/action accordingly. Process fee invoices into electronic payment system, provide support with client’s electronic fee system. Set-up new payee bank details Liaise internally and with external parties to deal efficiently and effectively with payment and other queries. Monitor and update various databases. Provision of management information to management. The Person Previous supervisory and/or management experience with ability to mentor and train other team members (desirable but not essential) Experience working across different systems Ability to produce accurate and compliant documentation Ability to organise and prioritise own workload as well as that of the team Ability to work under pressure and meet deadlines Good team-working skills Willingness to learn IT literate Previous office experience Experience with Outlook Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Administrative Industry: Insurance #J-18808-Ljbffr
