Service Support Coordinator

1 week ago

Crawley, United Kingdom Office Angels Full time

Service Support Coordinator

Location: Crawley

Contract Type: Permanent

Salary: Starting salary of £28k + generous bonus and on call payments

Work Pattern: Monday to Friday 9am - 5:30pm whilst in training, transitioning to a shift pattern 8am - 8pm thereafter. Full time in the office. Occasional weekend work required on a rota basis working from home, compensated with an on-call allowance

Job Details:

Are you passionate about delivering exceptional service and ensuring smooth day-to-day operations?

What you'll do:

Respond to incoming customer calls and log details accurately in CRM system.
Escalate queries to the relevant service team member.
Schedule services, upgrades, and planned maintenance.
Assign tasks to engineers and coordinate their schedules.
Communicate regularly with customers to keep them updated.
Order service and commercial parts and raise quotations.What we're looking for:

Excellent customer service and communication skills.
Ability to work in a fast-paced environment and manage multiple priorities.
Strong organisational skills and attention to detail.
Experience with CRM systems (desirable but not essential).What's in it for You?

Utilise your administration, planning, and organisational abilities
Build a rewarding career with a stable, growing company
Access excellent training and development opportunities
Benefit from annual salary reviews, competitive perks, and bonuses after a 6-month period.Next Steps:

Please apply today with your up to date CV and contact details
If you have trouble uploading your CV, please email it to (url removed) and put the job title as the subjectOffice Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.

Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed).

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

  • Service Support Coordinator

    7 days ago

    Crawley, United Kingdom Huntress Full time

    If you thrive working in a fast-paced and customer focused environment working with a collaborative and friendly team, then this could be the ideal new challenge for you! Do you want to work for a very stable, reputable company who have a strong ethic for looking after their staff? Do you have excellent organisation skills and experience in scheduling/...

  • Service Support Coordinator

    1 day ago

    Crawley, United Kingdom Huntress Full time

    Our client is looking for a customer focused **Service Support Coordinator**to join their very busy, fast paced Service team due to expansion. This role is based at their bright, modern offices in Crawley and is an ongoing rolling contract. To start with the role will be Monday to Friday 9am-5.15pm but once trained, you will move onto a shift pattern...

  • Service Support Coordinator

    2 weeks ago

    Crawley, United Kingdom Office Angels Full time

    Service Support Coordinator / Planner £24-£25k + bonus + overtime payments Different shifts available on a rota basis. 9-5.15, 945-6, 8-415. On call allowance of £400. Bonus payments. Temp to perm! Office Angels are supporting a global leader; due to expansion they are looking for 2 more Service Coordinators to join them ASAP. Joining the newly...

  • Service Support Coordinator

    3 days ago

    Crawley, United Kingdom Office Angels Full time

    Service Support Coordinator Location: Crawley Contract Type: Permanent Salary: Starting salary of £28k + generous bonus and on call payments Work Pattern: Monday to Friday 9am - 5:30pm whilst in training, transitioning to a shift pattern 8am - 8pm thereafter. Full time in the office. Occasional weekend work required on a rota basis working from home,...

  • Service & Operations Coordinator: Scheduling & Support

    6 days ago

    Crawley, United Kingdom Office Angels Full time

    A recruitment agency is looking for a Service Support Coordinator in Crawley. The role involves responding to customer inquiries, scheduling services, and communicating with clients. Applicants should possess strong customer service and organizational skills. Full-time office work is required with the possibility of occasional weekend duties. Compensation...

  • Service Support Coordinator

    5 days ago

    Crawley, United Kingdom Office Angels Full time

    Service Support Coordinator Location: Crawley Contract Type: Permanent Salary: Starting salary of £28k + generous bonus and on call payments Work Pattern: Monday to Friday 9am - 5:30pm whilst in training, transitioning to a shift pattern 8am - 8pm thereafter. Full time in the office. Occasional weekend work required on a rota basis working from home,...

  • Service Coordinator

    7 days ago

    Crawley, United Kingdom SPX FLOW Full time

    **Job Title**:Service Coordinator **Location**:Remote, UK **Hours**:37.5 **Intro** Do you have strong process knowledge within servicing? Do you enjoy liaising with both internal and external stakeholders? If the answer is yes, then this opportunity could be for you! SPX FLOW is seeking an enthusiastic Service Coordinator to provide best-in-class follow...

  • Service Coordinator

    7 days ago

    Crawley, United Kingdom SPX FLOW Full time

    **Job Title**:Service Coordinator **Location**:Remote, UK **Hours**:37.5 **Intro** Do you have strong process knowledge within servicing? Do you enjoy liaising with both internal and external stakeholders? If the answer is yes, then this opportunity could be for you! SPX FLOW is seeking an enthusiastic Service Coordinator to provide best-in-class follow...

  • Safeguarding Coordinator

    6 days ago

    Crawley, United Kingdom South East Coast Ambulance Service NHS Foundation Trust Full time

    Safeguarding Coordinator - secondment opportunity 12 month secondment - Maternity cover opportunity, part time 27.5 hours per week NHS AFC Band 5 -£29,970 - £36,483 per annum Location - Crawley HQ The Safeguarding team have a vacancy for a coordinator to review and process the Trust’s safeguarding child and adult referrals (relating to adult and child...

  • Customer Service Coordinator

    2 weeks ago

    Crawley, United Kingdom Search Consultancy Full time

    Customer Service Coordinator Gatwick - £26,000 1 year contract with potential of going permanent Monday to Friday 9am till 17:30pm with some overtime Working for a well known freight forwarding company in Gatwick as a Customer Service Coordinator where you will doing a range of different tasks, working on a clients site. This is a customer service based...