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Assistant Director of Housing Management
2 weeks ago
Job Title : Assistant Director of Housing Location : West London Contract Type : 6-Month Ongoing Contract Pay Rate : £750 per day (Umbrella) Working Pattern : Full-time Role Overview We are seeking an experienced and strategic Assistant Director of Housing to lead and drive high-quality housing services across a large and diverse portfolio. This senior leadership role requires a dynamic and influential professional with a proven track record in housing management, service transformation, and stakeholder engagement. You will play a key role in shaping service delivery, driving improvement, ensuring compliance, and supporting the organisation in delivering excellent outcomes for residents. Key Responsibilities: Strategic Leadership & Service Improvement Provide strong leadership across housing operations, tenancy services, homelessness, and resident support. Lead service transformation initiatives, driving efficiencies and improving customer experience. Ensure compliance with housing legislation, safeguarding, statutory duties, and regulatory standards. Develop and implement strategic plans in line with organisational objectives. Operational & Performance Management Oversee service performance, budgets, KPIs, and reporting. Drive continuous improvement and modernisation across all housing teams. Manage complex case escalations and support resolution of high-r... #J-18808-Ljbffr