Customer Support Assistant

2 weeks ago

Aylesford, United Kingdom Personnel Solutions (Midlands) Limited Full time

Job Description PS Ltd are recruiting a Customer Support Assistant on behalf of a well-established nationwide company based in Maidstone, Kent. This is an excellent opportunity for someone with experience in customer service or administrative support who enjoys helping people, solving problems, and working as part of a close-knit team. If you take pride in delivering great service and want to build a long-term career, this role is ideal for you. What You’ll Be Doing Act as the first point of contact for customers by phone, email, and in person, providing professional and friendly service. Process customer orders accurately and efficiently using internal systems. Offer product information and guidance (full training provided). Mix and colour‑match wood finishes such as oils, stains, and lacquers to meet customer requirements. Support with stock management and maintain organised, well‑presented workspace areas. Build positive relationships with customers and colleagues to create a supportive, service‑focused environment. Assist with daily branch operations and provide support to the Branch Manager when needed. What We’re Looking For Previous experience in a customer-facing or administrative role. Excellent communication skills and a genuine passion for helping others. Organised, reliable, and able to manage multiple tasks with attention to detail. Positive attitude and ability to work effectively in a team environment. Proactive, flexible approach to supporting colleagues and customers. What You’ll Get in Return Company pension scheme. Free on‑site parking. Long‑term job security with a stable, well‑established business. Career progression and personal development opportunities. Supportive and friendly workplace culture. Additional Information Job Type: Permanent, Full‑Time Immediate starts available for the right candidate. How to Apply If you’re passionate about delivering excellent customer service and are looking to join a friendly, professional team, click ‘Apply Now’ or contact us on: Call: 01283 537722Text: 07760 541167 #J-18808-Ljbffr

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