Senior Advice Officer

1 day ago

City of Edinburgh, United Kingdom The City of Edinburgh Council Full time

Overview Senior Advice Officer - Household Support & Advice Team, City Chambers Salary: £39,129 - £46,023 Hours: 36 per week Responsibilities Provide specialist advice across money and welfare rights, working with locality-based colleagues to deliver a specialist casework service as part of the Advice Shop. Undertake specialist advice provision across money and welfare rights, while assisting colleagues and service users with all aspects of advice provision and developing the service to maximise accessibility and impact. Work closely with colleagues across the Council and with creditors, Department for Work and Pensions, Social Security Scotland, the voluntary sector, statutory services and NHS provision. Offer a person-centred, outcome-focused intervention to all age groups to tackle inequality, poverty and maintain tenancies; demonstrate excellent interpersonal and communication skills. Contribute to the Council's prevention and early intervention approaches to addressing poverty and homelessness; be part of a wider service area seeking to develop, deliver, and improve integrated services to individuals and households. On-the-job training will be provided; a commitment to ongoing learning and development is expected. This post requires Basic Disclosure; preferred candidates will be required to obtain the Disclosure prior to a formal offer of employment. For more information about the role, contact mark.upward@edinburgh.gov.uk. Requirements / Qualifications Experience as an adviser competent in money and/or welfare rights advice. Excellent interpersonal and communication skills. Commitment to ongoing learning and development. Basic Disclosure required; preferred candidates will obtain prior to offer. Context and Culture We are committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience and backgrounds brings to us as an organisation. As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we aim to bring the best people into our roles, not just in skills and experience but also in their approach to work. We are changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This method will help assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working. You can find out more on Our Behaviours, in the council's information. Our salary range typically reflects the initial starting salary and annual increases until the top of the range. Happy to talk flexible working. Follow us on Twitter at @edincounciljobs #J-18808-Ljbffr

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