Senior Advice Officer City Chambers

5 days ago

Edinburgh, United Kingdom The City of Edinburgh Council Full time

DescriptionSenior Advice Officer Household Support & Advice TeamCity ChambersSalary:Hours: 36 per weekAre you an experienced adviser competent in money and/or welfare rights adviceKeen for a new challenge joining a team that tackles and prevents poverty that works in partnership with others and is developing links with community-based servicesThe Advice Shop is seeking Senior Advisers who will work with locality-based colleagues to provide a specialist casework service working to Type III of the National Standards for Information & Advice Providers.You will undertake specialist advice provision across both money and welfare rights advice while assisting colleagues and service users with all aspects of advice provision and developing the service to maximise accessibility and impact.You will work closely with others across the Council and with creditors Department for Work and Pensions Social Security Scotland voluntary sector statutory services and NHS provision.Offering a person-centred outcome focused intervention to all age groups to tackle inequality poverty and maintain tenancies you will have excellent inter-personal and communication skills.Contributing to the Councils prevention and early intervention approaches to addressing poverty and homelessness you will be part of a wider service area seeking to develop deliver and improve integrated services to individuals and households.On the job training will be provided as we value continuous professional develop so a commitment to your on-going learning and development is expected.This post requires a Basic Disclosure so preferred candidates will be required to obtain the Disclosure prior to a formal offer of employment being made by the City of Edinburgh Council.If you wish to know more about the role please contact Were committed to creating a workplace culture where all our people feel valued included and able to be their best at work and we recognise the benefits that a diverse workforce with different values beliefs experience and backgrounds brings to us as an organisation.As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh we want to make sure that were bringing the best people into our roles not just in their skills and experience but also in their approach to work.To help achieve this were changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bringOur BehavioursofRespect IntegrityandFlexibilityinto your ways of working.You can find out more on Our Behaviours web pageOur Behaviours The City of Edinburgh CouncilOur salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.Happy to talk flexible working.Follow us on Twitter at @edincounciljobsView Senior Advice Officer Job DescriptionView Senior Advice Officer Person SpecificationRequired Experience:Senior IC Key Skills Direct Sales,Junit,Focus,Commissioning,Information Technology Sales Employment Type : Full-Time Experience: years Vacancy: 1 Hourly Salary Salary: 39129 - 46023

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