Trainer

Job Summary We are looking for a highly experienced and committed communication skills trainer to deliver our suite of communication, leadership and interpersonal skills training. You will be enthusiastic, creative and keen to offer flexible and innovative modes of delivery to meet the needs of health professionals in an ever‑changing and pressurised environment. The successful candidate will already be delivering Advanced Communication Skills Training workshops and will either be an approved CONNECTED facilitator or able to demonstrate equivalent expertise and experience. About Us The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15 % of patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world‑first breakthroughs for over 100 years. Details Date posted — 04 December 2025 Pay scheme — Agenda for change Band — 7 Salary — £47,810 to £54,710 a year per annum, pro rata Contract — Permanent Working pattern — Full‑time Reference number — 413‑101449‑SoO‑DA Job locations — Education Events – H00012, Manchester, M20 4BX Job Description Participate in the planning, development, delivery and evaluation of a range of training events and services to meet the needs of MCLA client groups internally and externally. Deliver training in a variety of settings, including face‑to‑face and online, using specialist skills to adapt learning and facilitation accordingly. Deliver specialist knowledge to a range of colleagues to support the strategic development of high‑quality communication skills informed by national policy and recent research. Provide expert support to workforce colleagues, to proactively identify specialist training needs and opportunities for all Christie staff. Develop strategies and new, innovative modes of delivery to meet the needs of all stakeholders, including hard‑to‑reach groups. Facilitate groups and individual sessions requiring highly developed interpersonal skills and the ability to challenge a range of colleagues including senior staff. Deliver facilitation skills / teach the teacher training courses and provide expert advice and support to associate facilitators as appropriate. Deliver specialist training courses to complex and challenging groups, which can include highly emotive and distressing subjects and reactions. Follow up and debrief. Have a proactive approach to the development of new business opportunities, working alongside the Senior Maguire Trainer and Education Business Manager to develop business cases and quotations. Design and develop evidence‑based tools for evaluation, audit and research in relation to all aspects of the training programme. Identify opportunities for dissemination of output, including publication in peer‑reviewed journals and presentations at high‑profile conferences. Maintain knowledge of current research and development in the field of communication skills training. Analyse evaluation data, research, national policies and guidelines and theoretical developments to recommend options for developing and improving Maguire programmes, practices and services accordingly. Represent the Maguire at meetings and events, when required, including presentation to large groups and conferences to represent the strategy of the team. Contribute to the development of the MCLA profile by identifying opportunities for collaboration, publication and marketing. Communicate and support members of the MCLA team and liaise with relevant staff from the trust and network on a range of matters. Contribute to improving quality and supporting equality and diversity, adapting content to meet the needs of different stakeholders. Assist in maintaining own and others health, safety and security. Any other duties as may be required from time to time and which are commensurate with the grade of the post. Be involved in the appropriate recruitment of candidates to specialist courses. Work alongside the Senior Trainer to develop a cadre of specialist trainers which supports the service requirements of the Christie. Personal Responsibilities Participate in the performance review process and annual personal development plan to enable achievement of objectives and management of learning needs. Attend relevant mandatory updates. Be aware of relevant Trust policies and procedures and work within them. Manage time effectively and efficiently. Maintain the Christie commitment at all times, embracing the core principles, values and behaviours. Policies and Compliance Risk management: all staff have a proactive role towards the management of risk in all actions. Records management/data protection: employees have a legal responsibility for all records they gather or use. Health and safety: employees must cooperate to meet legal duties and report circumstances that may compromise health, safety and welfare. Confidentiality and information security: employees must uphold confidentiality of all records held by the Trust. Trust policies: all employees must observe and adhere to provisions outlined in Human Resources, Clinical Practice and other policies available on the Trust intranet. Equality, diversity and inclusion: The Christie NHS Foundation Trust is committed to advancing equality, diversity and inclusion for all patients, service users and staff. Employees must work in line with the Trust’s equality, diversity, inclusion and human rights policies. Infection control: staff must comply with best practice standards, including hand hygiene, PPE use and safe disposal of sharps. Environmental sustainability: employees must be aware of environmental sustainability issues and contribute to reducing the Trust’s environmental and energy performance footprint. Flu vaccination: all Trust staff must take part in the annual flu vaccination programme. Person Specification Essential Qualifications Masters degree or professional equivalent in a communication, healthcare or psychosocial area Advanced Communication Skills Facilitator Post‑graduate teaching qualification Desirable Qualifications Attendance on Maguire Train the Trainers course Qualification in clinical supervision or counselling supervision, coaching Essential Experience Facilitating Advanced Communication Skills Training At least 2 years’ experience in a senior health or social care role Direct patient care experience Facilitating training in both classroom and virtual environments Working with single and multi‑professional groups Managing training events and/or projects Desirable Experience Delivering Train the Trainer courses in communication or related field Facilitating any other communication skills training workshops or other training using experiential teaching methods Conducting training needs analysis Giving and receiving feedback to others for development of practice Essential Skills Highly developed written and verbal communication and interpersonal skills Able to deliver training sessions using a range of experiential and interactive methods Can demonstrate a range of communication skills and strategies Ability to give potentially sensitive or challenging feedback to senior colleagues in training situations Can manage complex and challenging group dynamics in training situations, including highly emotive and distressing subjects and reactions Ability to work as part of a team Attention to detail Ability to work independently and maintain high standards Desirable Skills Experience of designing learning materials for adults Research and/or evaluation skills in communication skills training field Proficiency in Microsoft packages and learning platforms e.g. Zoom Experience of working with websites and e‑learning resources Skills in technological equipment to enhance teaching techniques Essential Knowledge Theory of communication skills in healthcare, communication models, communication strategies, experiential teaching strategies Theory of managing group dynamics Desirable Knowledge Knowledge of past and current research around communication skills Essential Values Ability to demonstrate our organisational values Other Requirements Working hours can be regular, with a degree of flexibility to meet the needs of the service Willing to undertake occasional travel with overnight stays for face‑to‑face activities Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name — The Christie NHS FTAddress — Education Events – H00012, Manchester, M20 4BXEmployer's website — https://www.christie.nhs.uk/ (Opens in a new tab) #J-18808-Ljbffr