2nd Line Support Engineer
2 weeks ago
Our client, a growing, technically driven MSP that’s investing heavily in automation and next generation technology require a 2nd Line Engineer to join their expanding team. This is an exciting opportunity to join an MSP with ambitious plans and a pro‑active solution driven approach. The role is offered with a hybrid working pattern and is based at the company’s offices which are easily accessible for the Barnet/Watford areas. The 2nd Line engineer will work as part of a team to support a diverse range of clients, collaborating closely with the 1st line support team to resolve incidents quickly and elevate to the 3rd line engineering team when required. You will carry out preventive and investigative tasks aimed at improving system performance and preventing recurring issues, including root‑cause analysis and uptime optimization. The role also involves handling advanced monitoring alerts, deploying security updates, conducting routine system maintenance, and performing system upgrades in line with customer requirements. Role requirements Previous 2nd line support experience - preferably within an MSP. Strong proficiency in Windows operating systems (Windows 7, 8, and 10 Knowledge of DNS, DHCP, TCP/IP, LAN, Routing, VPN, and WAN networking principles. Experience with Windows Server administration, including GPO, Active Directory, File Servers, and other server roles. Proficiency in Microsoft Office 365 and email services including Exchange, Exchange Online, Mimecast, and Gmail. Familiarity with Microsoft Azure administration, SharePoint Online, Teams configuration, and Jamf. Experience with Intune, including Device Management, Conditional Access Policies, and Autopilot. Security practices, including firewalls and Windows security for servers and workstations. Experience working with hosted telephony systems. The role is offered with a salary of between £35,000 to £38,000 plus competitive benefits. #J-18808-Ljbffr
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2nd Line IT Support Engineer
2 weeks ago
Borehamwood, Hertfordshire, United Kingdom Chalkline Full time £30,000 - £40,000 per yearLocation: Borehamwood, WD6 1JDSalary: £30K – £40K per annum, DOE + Excellent BenefitsContract: Full time, PermanentBenefits: 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years' service, Private Health Insurance after 2 years' serviceAt...
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Out of Hours 2nd Line IT Support Engineer
2 weeks ago
Borehamwood, United Kingdom Chalkline Full timeOut of Hours 2nd Line IT Support Engineer Location: Borehamwood, England. Salary: £30K - £40K per annum (DOE). Contract: Full time, Permanent. Hours: 6pm-8am shifts (7.5 hours) including weekends. Benefits: 20 days holiday + bank holidays, Bupa Cash plan with EAP support after 1 month, 4% pension contribution (matched by employee), stock options after 1...
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Hybrid 2nd Line IT Engineer for MSP
2 weeks ago
Borehamwood, United Kingdom Ashdown Group Full timeA growing managed service provider is seeking a 2nd Line Engineer to join their team in Borehamwood. This hybrid role involves supporting diverse clients, improving system performance, and collaborating with the first and third line support teams. Ideal candidates will have strong skills in Windows OS, networking principles, and Microsoft services. The...
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2nd Line service desk engineer
2 weeks ago
Borehamwood, United Kingdom ICOR International, Inc. Full timeJoin to apply for the 2nd Line service desk engineer (MSP) role at ICOR International, Inc.Job Title: 2nd Service desk engineer (MSP – Borehamwood)Salary: up to 38k doeLocation: Borehamwood + Hybrid at least 1 day at homeTerm: PermanentBenefits: 22 days AL rising to 25 with service +BHs + Company pensionTraining: Tailored training path with vendor specific...
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Night Shift 2nd Line IT Support Engineer
2 weeks ago
Borehamwood, United Kingdom Chalkline Full timeA leading IT support company in Borehamwood is seeking an experienced Out of Hours 2nd Line IT Support Engineer. You will provide exceptional technical support, troubleshoot issues, and work on projects involving Microsoft technologies during night shifts, including weekends. The ideal candidate has 3-5 years in IT support and a strong customer-focused...
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2nd Line Support Engineer
2 weeks ago
Borehamwood, United Kingdom Ashdown Group Full timeOur client, a growing, technically driven MSP thats investing heavily in automation and next generation technology require a 2 nd Line Engineer to join their expanding team.Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.This is an exciting opportunity to join an MSP with ambitious plans and a pro-active...
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1st Line IT Support Engineer
4 days ago
Borehamwood, United Kingdom ITECCO Full time**Position**: 1st Line IT Support Engineer **Location**: Borehamwood, Watford **Salary**: £25,000 - £30,000 + Paid for Certifications! One of my best Clients in Watford are on the lookout for an experienced 1st Line IT Support Engineer to join their close-knit IT Team. The role entails delivering outstanding customer service by understanding Client's IT...
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IT Project Engineer
3 days ago
Borehamwood, United Kingdom Red King Resourcing Full time**IT Project Engineer** Our well established Client is looking for an IT Project Manager to join the team and be responsible for supporting the the organisation that will have a profound impact for both the customer and the staff. **Main Duties**: As IT Project Engineer you will be responsible for: - Establishing and operating the appropriate monitoring,...
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Senior Engineer
4 days ago
Borehamwood, United Kingdom Just IT Full timeLooking to progress your career? About the company Our client is a fast growing MSP delivering world-class IT consultancy, solutions and support services to a growing and diverse list of clients based in London and the South East. Position Overview Looking for someone who enjoys resolving complex incidents and implementing leading-edge IT solutions together...
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2nd Line Technical Support
2 weeks ago
Borehamwood, United Kingdom Asset Resourcing Limited Full timeOur client is a successful Hertfordshire-based managed service provider (MSP) whose reputation for delivering excellent customer service demands they now hire an additional, Technical Support Engineer to operate within their client support function. - Enjoy providing remote and telephone support to a varied client set - Contribute as part of the service desk...