Legal Recoveries Specialist
7 days ago
OverviewDepartment: Debt RecoveryEmployment Type: Permanent - Full TimeLocation: Derby, UKAre you ready to make a positive impact on people's lives?At Flint Bishop, we're committed to helping individuals regain control of their finances. As a Legal Recoveries Specialist in our debt recovery department, you'll play a vital role in our mission by providing compassionate and effective support to our customers.Full time contracts are available at 36.25 hoursPart time contracts are available at minimum 25 hoursThe role is based at our offices at Pride Park in DerbyHours of Work Mon-Fri 09.00 – 17.15 (flexibility may be needed depending on client workloads) Responsibilities Customer Interaction: You''ll communicate with customers over the phone, understanding their unique situations and offering tailored solutions. Debt Resolution: You''ll work towards key performance indicators, setting up payment plans, and navigating litigation processes when necessary. Empathy and Support: You''ll approach each interaction with empathy, providing guidance and support to customers, of which some maybe vulnerable. We will work with you on developing your skills to handle all calls to achieve fair outcomes Qualifications Strong communication and interpersonal skills Empathy and understanding Resilience and adaptability A passion for helping others Previous customer service experience (preferred) Disclosure will be required in the event that a position is offered.Financial checks will be required in the event that a position is offered. What We Offer Competitive Salary: Competitive salary increasing 12 months service, plus a performance-related bonus. Comprehensive Benefits: Enjoy a range of benefits, including free parking, generous holiday entitlement with options to buy and sell holidays, extra day off for your birthday, onsite business café with baristas, team social events funded. Career Growth: We''re committed to your professional development. Advance your career through opportunities for promotion and training. We have a dedicated learning and development trainer for the department who will provide full training at the beginning and throughout your employment, supporting you with training and guidance on resolving complex and challenging caseloads. Be committed but patient with the journey, career progression opportunities are available and our business is growing, but you must show that you can master the collections advisor role and fully understand it to open up conversations about promotion or progression - we will work with you on your development. Positive Work Environment: Be part of a supportive team that values collaboration and teamwork. Work-Life Balance: Benefit from flexible working hours and a flexible, generous holiday allowance. #J-18808-Ljbffr
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Administration Assistant
7 days ago
East Midlands, United Kingdom Flint Bishop Full timeAdministration Assistant – Debt Recovery Flint Bishop is a leading, top‑200 law firm with offices in Derby, Leeds, Birmingham & Swansea. Our Debt Recovery team works with a large national client base and has secured all 3 major debt recovery awards in the past year. Due to ongoing growth, we are looking for an Administration Assistant to support the team...
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Administration Assistant
1 week ago
East Midlands, United Kingdom Flint Bishop Solicitors Full timeAdministration Assistant - Debt Recovery Department: Debt Recovery Employment Type: Permanent - Full Time Location: Derby, UK Description Flint Bishop is a leading, top-200 law firm with offices in Derby, Leeds, Birmingham & Swansea. Our Debt Recovery team works with a large national client base and has secured all 3 major debt recovery awards in the past...
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Disaster Recovery Specialist
1 week ago
East Ewell, United Kingdom Robert Half Full timeRobert Half have partnered with a Healthcare Manufacture to recruit for a Disaster Recovery Specialist to lead and enhance our organisation's resilience strategy.This role will focus on planning, developing, and executing robust Disaster Recovery and Business Continuity processes within a complex Azure-based environment.Scroll down to find the complete...
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Disaster Recovery Specialist
5 days ago
East Ewell, United Kingdom Robert Half Full timeRobert Half have partnered with a Healthcare Manufacture to recruit for a Disaster Recovery Specialist to lead and enhance our organisation's resilience strategy.This role will focus on planning, developing, and executing robust Disaster Recovery and Business Continuity processes within a complex Azure-based environment.Scroll down to find the complete...
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Client Relationship Manager
2 weeks ago
East Midlands, United Kingdom Flint Bishop Full timeClient Relationship Manager - Debt Recovery Flint Bishop is a multi‑award winning, UK top 200 law firm with an excellent reputation in the debt recovery market. Due to significant growth, we are now looking to hire an experienced Client Relationship Manager for our Debt Recovery department. We require a candidate who can assist the Head of Debt Services...
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Client Relationship Manager
2 weeks ago
East Midlands, United Kingdom Flint Bishop Solicitors Full timeClient Relationship Manager - Debt Recovery Department: Debt Recovery Employment Type: Permanent - Full Time Location: Derby, UK Description Flint Bishop is a multi-award winning, UK top 200 law firm with an excellent reputation in the debt recovery market. Due to significant growth, we are now looking to hire an experienced Client Relationship Manager for...
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Team Leader
5 days ago
East Midlands, United Kingdom Flint Bishop Full timeDepartment Debt Recovery Location Derby, UK Description The Team Leader is responsible for supervising a team of Legal Recoveries Specialists in our Debt Services team. They are responsible for taking on pre‑litigated matters and making and receiving high volumes of calls on behalf of the firm’s client to recover aged debt. The role focuses mainly on...
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Team Leader
5 days ago
East Midlands, United Kingdom Flint Bishop Solicitors Full timeTeam Leader Department: Debt Recovery Employment Type: Permanent - Full Time Location: Derby, UK Description The Team Leader is responsible for supervising a team of Legal Recoveries Specialists in our Debt Services team, who are responsible for taking on pre‑litigated matters and making and receiving high volumes of calls on behalf of the firm’s client...
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Client Relations Specialist
2 weeks ago
East Midlands, United Kingdom Flint Bishop Solicitors Full timeA leading law firm in Derby is looking for a Client Services Assistant to support client relationships and enhance operations within the Debt Recovery department. The ideal candidate will demonstrate strong customer relationship skills and be proficient in Microsoft Excel. This full-time role provides great working conditions and numerous employee benefits...
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East Midlands, United Kingdom Flint Bishop Full timeA top-200 law firm is seeking an Entry-Level Administration Assistant in Derby. The role involves supporting the Debt Recovery team with conflict checking, managing records in Liberate, and handling administrative tasks. Strong organizational and communication skills are essential, along with the ability to multi-task and meet deadlines. The position offers...
