ICT Support Technician
1 week ago
Job Description - ICT Support Technician We're looking for an experienced and proactive ICT Support Technician to join a busy helpdesk and modern workplace team. Reporting to the Head of ICT Infrastructure, you'll provide day‑to‑day technical support, manage Microsoft 365 and Intune environments within a Hybrid Active Directory setup, and play a key role in improving the overall IT experience across the organisation. This is a hands‑on role suited to someone comfortable with 1st‑2nd line responsibilities and keen to grow within a cloud‑first environment. This is an office‑based position. About the Organisation You'll be joining a well‑established company with long‑standing stability and a modern approach to technology and digital operations. Benefits 25 days annual holiday (rising to 30 with length of service) Your birthday off as an extra day's holiday Annual performance‑related bonus Generous pension scheme. Private healthcare. Enhanced company sick pay. Additional maternity/paternity benefits. Subsidised gym membership Cycle‑to‑work scheme Annual summer and Christmas events *Subject to qualifying period Key Responsibilities Provide 1st and 2nd line technical support across the business. Administer and maintain Active Directory and Azure AD accounts, permissions, groups, and GPOs. Manage devices and policies in Microsoft Intune/MDM, including deployment and configuration. Support and optimise Microsoft 365 services such as Teams, SharePoint, OneDrive, and Exchange Online. Troubleshoot hardware, software, and networking issues. Maintain and support the organisation's VOIP system and end‑user setup. Manage IT assets, procurement, and life cycle tracking. Support line‑of‑business applications and liaise with vendors when required. Contribute to IT improvement projects and assist in deploying new technologies. Keep IT documentation and knowledge bases accurate and up to date. Why Join Us? You'll work with a skilled team in a modern, cloud‑centric environment, where you'll be trusted to take ownership, contribute ideas, and develop your expertise across Microsoft 365 and Intune. Experience Required 1–3 years in an IT support or helpdesk role. Proven experience supporting Microsoft 365 environments. Technical Skills Windows 10/11 support and device configuration. Knowledge of macOS, iOS, and Android. Active Directory and Azure AD management. Endpoint management via Microsoft Intune. Understanding of networking fundamentals (Wi‑Fi, IP, DNS). Familiarity with VOIP/telephony administration. Desirable Skills PowerShell Scripting or automation experience. Understanding of cloud security practices (MFA, Conditional Access). Awareness of backup and disaster recovery processes. Experience with asset management tools or ticketing systems. Any MCP or relevant industry certifications. VMware/Hyper‑V or other virtualisation technologies. Networking experience. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. #J-18808-Ljbffr
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ICT Support Technician
2 days ago
Poole, United Kingdom Randstad Digital Full timeOverviewJob Description - ICT Support TechnicianWe're looking for an experienced and proactive ICT Support Technician to join a busy helpdesk and modern workplace team. Reporting to the Head of ICT Infrastructure, you'll provide day-to-day technical support, manage Microsoft 365 and Intune environments within a Hybrid Active Directory setup, and play a key...
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ICT Support Technician
2 days ago
Poole, United Kingdom Randstad Digital Full timeJob Description - ICT Support TechnicianWe're looking for an experienced and proactive ICT Support Technician to join a busy helpdesk and modern workplace team. Reporting to the Head of ICT Infrastructure, you'll provide day-to-day technical support, manage Microsoft 365 and Intune environments within a Hybrid Active Directory setup, and play a key role in...
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ICT Support Technician
2 weeks ago
Poole, United Kingdom Randstad Staffing Full timeJob Description - ICT Support Technician We're looking for an experienced and proactive ICT Support Technician to join a busy helpdesk and modern workplace team. Reporting to the Head of ICT Infrastructure, you'll provide day-to-day technical support, manage Microsoft 365 and Intune environments within a Hybrid Active Directory setup, and play a key role in...
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Cloud-First ICT Support Technician
1 week ago
Poole, United Kingdom Randstad Technologies Full timeA leading IT support company in the UK is seeking an experienced ICT Support Technician to provide technical support within a modern workplace. You will manage Microsoft 365 services and play a key role in enhancing the IT user experience. The ideal candidate has 1–3 years of IT support experience, particularly with Microsoft environments. This...
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Poole, United Kingdom Randstad Staffing Full timeA technology recruitment company in Poole is looking for an experienced ICT Support Technician to provide 1st and 2nd line support. The role involves managing Microsoft 365 environments, maintaining Active Directory, and troubleshooting technical issues. The ideal candidate will have 1-3 years of IT support experience. This is an office-based position...
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Poole, United Kingdom Randstad Digital Full timeA well-established technology company in Poole is seeking an experienced ICT Support Technician to provide 1st and 2nd line technical support. In this hands-on office-based role, you'll manage Microsoft 365 and Intune environments while enhancing the overall IT experience. Ideal candidates are proactive and eager to develop within a cloud-first environment,...
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