Key Account Manager

7 days ago

City Of London, United Kingdom Plunkett & Graver, P.C. Full time

Join to apply for the Key Account Manager role at Plunkett & Graver, P.C. Your Role Our Air and Ocean team has an exciting opportunity for a dynamic and customer‑centric UK Key Account Manager with a focus on the healthcare sector. What You Will Do Act as the main escalation point for healthcare clients. Develop tailored strategies to mitigate risks and enable operational success. Retain and develop existing business within the healthcare sector. Collaborate with internal teams, subject matter experts, and product leaders. Review client performance in monthly and quarterly meetings. Keep up to date with external market and industry trends. Oversee customer renewals with key internal stakeholders. Lead customer engagement workshops focusing on improvements and supply chain mapping. Create reports on account status, progress and performance. Develop and implement account growth focusing on upselling and cross‑selling. Identify new business opportunities in collaboration with vertical heads. Support the Head of Key Account Management with additional tasks. What We Are Looking For Significant experience in Account Management or Contract Management, ideally within a freight forwarding or international transportation environment. Proven track record of organic and new customer growth, contract development, performance delivery, commercial account management, and financial understanding. Excellent communication, influencing and negotiation skills with exceptional people and problem‑solving abilities. Experience in managing healthcare or freight forwarding accounts, especially with knowledge of air or ocean freight imports and exports (desirable but not essential). What We Have to Offer We provide a competitive benefits package including annual leave, holiday buy scheme, pension, life assurance, and access to an employee benefits platform offering discounts on gym memberships and vouchers for retail, travel, and hospitality brands. Equal Opportunity CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that complies with employment legislation, irrespective of age, disability, colour, race, nationality, ethnicity, religion, political beliefs, sex, gender identity, or marital status. Candidates will be subject to the necessary right‑to‑work checks for the UK and Ireland. #J-18808-Ljbffr

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