Senior 3rd Line Service Desk Engineer

4 days ago

Metropolitan Borough of Solihull, United Kingdom Air IT Limited Full time

A leading IT service provider in Solihull seeks a 3rd Line Service Desk Engineer to join their Centre of Excellence – North team. Responsibilities include incident management, change approval, project support, and mentorship of junior staff. Ideal candidates have strong knowledge in server operating systems, cloud environments, networking, and customer service experience. The position supports hybrid working, offers generous leave, ongoing training, and various employee benefits, fostering a collaborative and inclusive culture.
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