Community Care Manager

Community Care Manager Company: Connected Health Group Limited Location: Carrick and Larne Join to apply for the Community Care Manager role at Connected Health Group Limited. We seek an exceptional individual to oversee the coordination and management of care services, fostering a culture of excellence and compassion, and empowering our team to thrive in continuous improvement and innovation in care practices. If you’re ready to make a significant impact and lead by example in providing outstanding care, we want to hear from you Why choose us Bonus: Up to £2000 a year KPI Bonus Sign On Bonus: Receive a £500 bonus Employee Recognition: Be celebrated with awards – Employee of the Month, Employee of the Quarter and Employee of the Year Refer a Friend: Earn £200 for successful referrals Pool Car Career progression & education opportunities Monthly annual staff awards and recognition events Cycle to Work Scheme Wellbeing package Local business discounts Bluelight Card Scheme Essential criteria & experience 3+ years' experience in domiciliary care Full, valid UK driving licence and appropriate insurance for vehicle business purposes Experience leading a team Previous experience creating rotas Using your initiative to make the lives of our service users better Think creatively to solve problems and overcome obstacles Be flexible and able to work in the community to cover sickness if needed Positive & Engaging Ability to build great working relationships Punctual & Reliable Committed to the health and social care career path Excellent at communicating Great at planning and organising own workload Key responsibilities and duties Maintain a solid relationship with the coordinator to work together on development and growth in the assigned area. Work towards business growth targets and KPIs. Accountable for the provision of on-call telephone services in your area Monday to Sunday, ensuring effective management. Responsible for direct line management of area-specific Care Team, including management of weekly workload, annual leave, staff sickness, staff supervisions and spot checks, team meetings, staff appraisals and disciplinaries. Follow internal company process and procedure, liaising with Finance and HR teams. Ensure regular communication on a team and individual basis. Manage the 12‑week induction of new starters for designated area, as well as supervision and appraisals. Manage and attend client reviews as required. Deal directly with Care Managers and Health Trusts as required. Onboard new clients. Provide emergency care assistant cover as required. Efficiently and effectively report safeguarding/client issues to direct Line Manager when required. Communicate and participate effectively with the Quality and Compliance team re: NISCC and Incident Management. Ensure quality of service provision and liaise with the Quality Monitoring Officer as required. Accountable for the quality and maintenance of client care folders on a monthly basis, ensuring that all details are up-to-date and of a high standard and that daily records are collected and filed monthly. Assist with the personal development of staff within the Care Team and ensure staff issues are dealt with satisfactorily as they arise in an efficient and confidential manner. Additional duties To undertake any other reasonable duties as required. About Us At Connected Health, we don’t just offer a job – we offer careers that are at the forefront of transforming the way homecare is delivered across Northern Ireland and Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. That’s why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team. Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcomes applications for all job roles from members of all communities. Referrals Referrals increase your chances of interviewing at Connected Health Group Limited by 2×. Seniority level Not Applicable Employment type Full‑time Job function Health Care Provider Industries Hospitals and Health Care #J-18808-Ljbffr