Team Administrator

Job Summary The Pennine Network is looking for an Agile Team Administrator to join our Urgent Care Service on a full-time, permanent basis. You will have excellent customer service and administrative skills to support the smooth and efficient functioning of the service. As the role is agile the post holder will also be required to provide support to the inpatient wards, Home Treatment Team and Mental Health Liaison Team. We are inviting applications from individuals with excellent organisation skills and the ability to work on your own or as a member of the wider admin team. The successful candidate will be able to communicate with staff, servicer users, visitors and carers in a professional manner. The successful candidate must be computer literate, able to use Microsoft office packages, be able to live type or willing to train and possess a good telephone manner. Main duties of the job The post holder will be organised, professional, committed and will assist in providing a high standard, quality administrative service. The post holder will have knowledge of relevant customer and administrative procedures applicable to this role. The post holder will need to be a team player with strong communication skills. About Us LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation. Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you'd like to discuss your application, please ask. We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services. LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time. Details Date posted: 25 November 2025 Pay scheme: Agenda for change Band: Band 3 Salary: £24,937 to £26,598 a year per annum Contract: Permanent Working pattern: Full-time Reference number: 351-PEN1040-JD Job locations: Pendleview, Royal Blackburn Hospital, Blackburn, BB2 3HH Job responsibilities Please see attached the job description and person specification for more information about this role. Person Specification Essential Qualifications NVQ Level 3 in Customer Care or Business Administration - or equivalent experience Demonstrable commitment to continuous personal development. Essential Knowledge Awareness of issues in the Mental Health Network. Knowledge of a range of administrative procedures and practice. Essential Experience Previous experience as a Secretary/Administrator including diary management Previous experience of working in a fast moving, confidential, sensitive, pressurised deadline driven environment. Essential Skills Takes a pro‑active approach to tasks. Ability to communicate effectively at all levels using e‑mail, telephone or face to face. Organising and prioritising of diaries and schedules. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name: Lancashire & South Cumbria NHS Foundation Trust Address: Pendleview, Royal Blackburn Hospital, Blackburn, BB2 3HH Employer's website: https://www.lscft.nhs.uk/ #J-18808-Ljbffr