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Transition Project Manager
2 weeks ago
Transition Project Manager Join to apply for the Transition Project Manager role at Bluecube Technology Solutions - An Ekco Company About Ekco Founded in 2016, Ekco has quickly become one of Europe’s fastest-growing cloud solution providers and your trusted security‑first Managed Service Provider. IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale. We specialise in helping organisations advance their cloud maturity guiding transformation, strengthening security, and maximising the value of their technology investments. We help organisations modernise with confidence securing their systems, optimising their cloud, and keeping them resilient in a rapidly changing world. Day‑to‑Day at Ekco Customer Onboarding Lead onboarding projects for new customers, ensuring timely and successful service activation. Coordinate internal teams (Sales, Technical, Service Desk, Security, etc.) to deliver onboarding milestones. Develop and maintain onboarding plans, documentation, and communication templates. Ensure customer requirements are captured, validated, and translated into deliverables. Conduct onboarding reviews and handovers to operational support teams. Customer Offboarding Manage offboarding projects for departing customers, ensuring secure and compliant service termination. Oversee data migration, access revocation, and infrastructure de‑commissioning. Liaise with Legal, Finance, and Compliance teams to ensure contractual closure. Minimise disruption and risk during service withdrawal. Document lessons learned and contribute to continuous improvement. Line Management Oversee a Transition Engineer dedicated to onboardings and offboardings. Skills & Experience Required Proven experience in project management within an IT MSP or similar technical environment. Strong understanding of IT services (e.g., cloud, networking, cybersecurity, end‑user support). Excellent stakeholder management and communication skills. Familiarity with ITIL, PRINCE2, or Agile methodologies. Experience with customer‑facing roles and managing expectations. Ability to manage multiple projects simultaneously with attention to detail. Desirable Qualifications PRINCE2, PMP, or Agile certification. ITIL Foundation or higher. Experience with PSA tools (e.g., Fresh, Connectwise, ServiceNow) and project tracking platforms (e.g., Monday.com, MS Project). Benefits / Perks 25 days annual leave + public holidays. Birthday Leave: One extra day off to celebrate. Company Pension Scheme. Employee Assistance Programme (EAP) for wellbeing support. EkcOlympics: Global team activity challenges. Unlimited access to Pluralsight for continuous development. Real opportunities to grow, including international progression. Why Ekco Microsoft’s 2023 Rising Star Security Partner of the Year. First Irish Microsoft MSP to achieve all four Microsoft Security Specializations. Ranked 4th fastest‑growing technology company in the Deloitte Fast50 Awards. A culture rooted in diversity, equality, inclusion & belonging. A commitment to internal mobility and career progression. Flexible, family‑friendly working at the heart of our culture. Proud to be your trusted security‑first Managed Service Provider chosen by IT leaders to drive operational efficiency, scale smarter and stay ahead of risk. Location & Employment Milton Keynes, Holborn – London (Hybrid) Full‑time Senior level – Mid‑Senior Job function: Project Management and Information Technology Industries: IT Services and IT Consulting Apply through Azul or Bluecube Technology Solutions contact. #J-18808-Ljbffr
