Workshop Manager

Select how often (in days) to receive an alert: Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. What you will do Renault Trucks Essex is looking for an experienced Workshop Manager to manage a large workshop of technicians, you will therefore be experienced in supervising colleagues along with the control of work going through the workshop, a Retail Dealership workshop background is desirable. Offering a basic up to £55,000 (DOE) with a 10% KPI driven bonus, 7% matched pension scheme, 25 days holiday plus BHs, a Healthcare Cashback scheme and lots of offers via our Works perks scheme. Hours: Monday to Friday 40 hours - 08.00-17.00 As the most senior colleague below the Dealerpoint Manager, the Workshop Manager's core role is to proactively manage the customers’ journey from “planning, arrival, quality of work through to Invoice / Claim closure. Ensuring that service and repair work is completed to time and quality standards and all invoice / claim documents are complete and accurate. Managing customer expectations, job profitability and workshop productivity targets will be a daily focus to ensure that workshop profitability is optimised. The motivation, personal development and performance Management of the team is a key part of the role along with and dealing with employee issues on a day to day basis. Skills and Experience HGV workshop experience at supervisor or above level Employee (Technician) management / supervisory skills and experience Identifying employee ongoing training needs Budgeting and planning of workshop productivity / efficiency Customer facing experience with the ability to problem solve Ideally a level 3 HGV Technician qualification 25 days holiday and rising with service Employee discounts across Retailers, Cinemas, Services +++ Cycle to Work Scheme Renault Truck Commercials is an Equal Opportunities Employer We value your data privacy and therefore do not accept applications via mail. Who we are and what we believe inWe are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. As part of Volvo Group, Renault Trucks counts 10,000 professionals committed to have a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work-life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm. Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead,we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society. Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity. Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect. If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations. #J-18808-Ljbffr