IT & BI Support Analyst

2 weeks ago

City Of London, United Kingdom Michael Page (UK) Full time

Requires once per week on site in Central LondonYou have exposure to Power BI and SQL reportingAbout Our ClientThe employer is a small-sized organisation operating within the Not For Profit sector.Job DescriptionThe post holder will be responsible for supporting IT infrastructure, cloud services, BI reporting and digital tools to meet the needs of a remote workforce and a worldwide network of contractors, volunteers and members.You will do this by contributing to our IT strategy and IT operations to deliver value to our community by:Providing technical insights and recommendations to improve IT systems, business intelligence, and cloud services in line with industry trends.Supporting and administering Microsoft 365 (M365), Azure, Entra and SQL environments to ensure reliable, secure, and scalable services.Developing and maintaining Power BI dashboards and reports to provide actionable insights for stakeholders.Collaborating with the Head of IT, MSP's and internal teams to align IT solutions with organisational objectives.Working closely with the Head of IT to translate business requirements into IT services and technology solutions.Ensuring that IT infrastructure and digital platforms effectively support the educational and membership servicesMain Duties and ResponsibilitiesMonitor, maintain, and troubleshoot IT systems, hardware, and Cloud infrastructure.Provide technical support and guidance to internal teams and end-users.Recommend improvements to enhance efficiency and security.Develop, maintain, and optimise Power BI dashboards and reports to provide actionable insights to business stakeholders.Support Microsoft Azure cloud services, including storage and security configurations.Administer Microsoft 365 (M365) services, including Outlook, Teams, SharePoint, OneDrive, and security policies.Design, query, and maintain SQL databases to support reporting, analytics, and operational needs.Assist in software and hardware deployments, updates, and migrations.Document IT processes, policies, and procedures.Collaborate with cross-functional teams to implement IT projects.Ensure data security and backup measures are in place and maintained.Evaluate and recommend new technologies and tools to support business goals.The Successful ApplicantKnowledge and hands-on systems experience with:Microsoft SQL - querying, reporting, and database maintenanceMicrosoft Azure and Entra administration and supportMicrosoft 365 (Office 365) administration and supportMicrosoft Intune and device managementPower BI - creating dashboards, reports and AutomationsSupport Platforms - Freshdesk, Zendesk.CRM platforms - supporting user access, data management, and reportingLearning Management Tools - MoodleCustomer Management System - UmbracoWhat's on OfferCompetitive salary ranging from £30,000 to £38,000 GBP.Only requires once per week on siteComprehensive benefits package.Opportunity to work in the Not For Profit sector.If you are a skilled IT Analyst with some Power BI skills looking for an exciting opportunity in London within the Not For Profit sector, we encourage you to apply today #J-18808-Ljbffr

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