Customer Account Manager

Customer Account Manager Location: Belfast, Northern Ireland, United Kingdom. Radius is an ambitious, forward‑thinking global business that builds transformative solutions for our customers, delivering best‑in‑class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs. Since 1990 our ambition has never wavered. From humble beginnings our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e‑mobility solutions we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future. This is where you come in. We are on a journey of growth and we invite you along on this journey. Job Description Open to candidates from Belfast and Derry. Responsibilities Develop and drive strategic plans: create and implement account management strategies to foster customer growth and profitability. Customer representation: serve as the primary representative for over 400 customers, ensuring their needs are met and exceeded. Enhance customer loyalty: introduce and promote the full suite of Radius products to build strong, lasting customer relationships. Tailored communication: adapt communication and engagement methods to suit the unique needs of each customer. Collaborative teamwork: work collaboratively with the wider team to support the company's strategic goals and objectives. Portfolio support: provide exceptional support to other portfolios as needed, maintaining the same level of excellence. Qualifications Account management experience: previous experience in an account management or sales role. Exceptional communication skills: ability to communicate effectively and build rapport with diverse customers. Strategic thinking: proven ability to think strategically and plan effectively. Negotiation expertise: strong negotiation skills to manage and enhance customer relationships. Technical proficiency: good knowledge of Microsoft Office products. What can you expect from us A friendly culture that mirrors our proposition to our customers. A fast‑growing organisation that defines itself as being agile and innovative. A drive for continuous improvement, which you will be empowered to get behind from day one. A commitment to building a working environment that values inclusivity, innovation, agility, and drive. If you feel we are a good match for each other, you can apply online now If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [email protected]. Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. Note To Recruitment Agencies We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team. #J-18808-Ljbffr