B2B Customer Support
1 week ago
Overview B2B Customer Support– FinTech Central London - 5 days in the officePermanent position A fast-growing Fintech providing innovative payment solutions is looking for a B2B Customer Support Analyst. As a B2B Customer Support Analyst you will be the first point of contact for customers, providing high-quality support across technical and operational queries. Working closely with tech, compliance, and service management teams, you will play a key role in ensuring a smooth customer experience. If you have a passion for customer service and a keen interest in Fintech, this role offers the perfect platform to grow within a forward-thinking organisation. Responsibilities Act as the first line of support for business and consumer customers, logging and resolving queries Troubleshoot technical issues, escalating to internal teams or third-party providers Collaborate with Tech, Compliance, and Service Management teams to provide effective solutions Maintain accurate records of incidents and resolutions in the ticketing system Assist in monitoring system alerts, escalating critical issues Provide input during product testing and releases, helping to identify and resolve bugs Contribute to service improvement initiatives by sharing insights and feedback Skills & Experience Strong customer service experience, in a helpdesk or technical support role Experience using ticketing systems (e.g., Jira, Zendesk, ServiceNow or similar) Understanding of ITIL principles Excellent communication skills Ability to prioritise tasks and manage workload effectively Experience in payments, financial services Any experience with SQL or API’s would be beneficial #J-18808-Ljbffr
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Customer Success Executive
2 weeks ago
London ECN LL, United Kingdom B2B Marketing Full time £27,000 - £30,000 per yearApplicants must have the right to work in the UKCustomer Success ExecutiveJob description - (London-based role with a requirement to attend the office min of three days per week)Location: Hybrid – required in the office three times a weekSalary range : £27,000 rising to £30,000 after successful completion of a 6-month probation period.A bit about us:B2B...
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Head of Customer B2B
4 days ago
London, United Kingdom Currys Full time**Head of Customer B2B**: **London - Hybrid Working** **Permanent** **Full-time** **Grade 6** Our passion at Currys is helping everyone enjoy the latest tech. We’re proud of the service levels we provide for our customers - online, in-store or in their homes. And it’s all down to our people, 30,000+ capable and committed colleagues, learning together,...
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Marketing Executive
6 days ago
London, United Kingdom B2B Marketing Full time**Only UK based applicants with a right to work in the country will be considered for the position.** **If you haven't held a similar position before please take the time to either tailor your CV or share a cover letter that highlights you transferable skills and/or experience.** **The opportunity**: As Marketing Executive, you will be responsible for...
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Manager, B2B Marketing
1 week ago
City Of London, United Kingdom Preferred Travel Group Full timeOverviewManager, B2B Marketing role at Preferred Travel Group. The Manager, B2B Marketing leads marketing efforts that drive awareness and revenue in the B2B space for luxury travel. Audiences include corporate travel managers, travel advisors, meeting planners, and prospective hotels and consulting clients. This role supports PTG’s growth across...
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Inside Sales
4 days ago
London, United Kingdom B2B Marketing Full timeCentral London Based Offices / Flexible working £27k-£30k Basic Salary + uncapped commission (£40k OTE) Are you self-motivated, pro-active and driven with excellent communication skills? Would you thrive within a dynamic, collaborative, performance environment? If so, a sales career at B2B Marketing is the perfect way for your hard work and talent to...
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B2B Customer Service Manager
1 week ago
London, United Kingdom Mastercard Full timeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and...
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Account Director B2B
17 hours ago
City Of London, United Kingdom Ogilvy UK Full timeOverviewOgilvy UK has been creating iconic ideas that deliver impact at scale since 1948. Ogilvy UK specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning campaigns deliver solutions for clients including Molson Coors, Mondelēz...
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Strategic & B2B Support Specialist
1 week ago
London, United Kingdom Prolific Full timeStrategic & B2B Support SpecialistProlificProlific is not just another player in the AI spacewe are the architects of the human data infrastructure thats reshaping the landscape of AI a world where foundational AI technologies are increasingly commoditized its the quality and diversity of human-generated data that truly differentiates products and models.The...
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Inside Sales
2 weeks ago
London ECN LL, United Kingdom B2B Marketing Full timeHybrid roleMaternity cover - initial 6 month contractBasic annual salary between £30,000 plus unlimited commission (£5-£10,000) pro rataAre you self-motivated, pro-active and driven with excellent communication skills? Would you thrive within a dynamic, collaborative, performance environment? If so, this sales role at B2B Marketing is the perfect way for...
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B2B Field Sales
1 week ago
City Of London, United Kingdom Regency Foods Full timeJob Title: Field Sales Representative (B2B Outreach). About the Role: We are looking for a motivated and confident Field Sales Representative to visit local shops, restaurants, cafés, and small businesses to introduce our services and sign up new customers. This is a client‑facing, outdoor role ideal for someone who enjoys meeting people, building...