Railway Customer Experience Leader | Safety

A leading railway company in the UK is seeking a Rail Enforcement Officer to deliver outstanding customer service and ensure safety. In this entry-level, full-time role, you will be the first point of contact for customers, providing assistance and support. The position involves working under pressure during shifts, including weekends. Benefits include free...

Position: Railway Safety Assurance EngineerLocation: FlexibleSalary: Competitive basic, with excellent company benefits including competitive pension scheme and private healthcareAEGIS (part of the IKOS Group) is a dynamic and growing engineering company. Our vision is to be recognised and respected globally as the rail engineering consultancy of choice –...

A leading railway operator is seeking an experienced Engineering Operations Supervisor to oversee shunting operations. In this key role, you will supervise a team of shunters, ensuring high standards of safety and efficiency. Ideal candidates will have strong knowledge of rail operations, excellent communication skills, and the ability to foster a positive...

Who are we?South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.Join our team and help us continue to bring people together to get the most...

Keep the Fleet Moving. Lead with Safety. Drive Performance. We're looking for a proactive and safety‑driven Depot Production Leader to join our engineering team and play a key role in delivering a reliable, high‑performing fleet for our customers every day. In this pivotal operational role, you will oversee day‑to‑day depot activity, ensuring trains...

Job Introduction Looking for a career that can take you places? Join our southeastern station team at one of our stations in our Dartford group! Imagine the pride you’ll feel knowing your care and customer service is creating a special place within your community. Our stations have many roles, from working on our platforms to selling tickets. Giving you...

Role Customer Experience Supervisor Contract Type Permanent Location London Marylebone Salary £39,825 per annum Job Purpose A key role model to our people, offering leadership through high levels of engagement and bringing the best out of people recognising the diversity of our people and maximising their performance through coaching and empowering them to...

We are proud to be **One Team** at East Midlands Railway (EMR). We are passionate about **keeping people safe, delighting our customers, doing the right thing** and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,300 employees, our people are the reason we are so successful, and the Customer Experience team make a...

A major railway company in Greater London seeks a Rail Community Officer to lead a team ensuring a secure environment for customers and staff. Your responsibilities will include leading training, conducting patrols in crime hotspots, and engaging with the community. You need prior experience, customer service skills, and knowledge of Railway Byelaws. This...

Customer Service Operational Trainer (3282) An exciting opportunity to become a Customer ServiceOperational Trainer based at based at various locations across the GTR network. Purpose of the role: Reporting into the Senior Customer Service Operational Training Manager, the role-holder is responsible for the delivery of engaging, modern and compliant CS...