Administrator/Receptionist

Highlands Surgery in Leigh-on-Sea has an opportunity for an administrator/receptionist to join our busy practice support team and assist in the smooth delivery of excellent patient care. This role is offered on a part-time basis for 30 hours per week. The candidate must be flexible to days and hours. We would welcome applications from organised, adaptable and friendly individuals who are keen to help us provide high levels of customer service.Interviews will take place on Thursday 18th December so applicants must be available for this date to be considered.Main duties of the jobUndertaking a variety of administrative duties including the provision of secretarial and clerical support to clinical staff and other members of the practice team.Data entry and read coding of relevant patient information and medical data into the clinical system.Scanning patient information into computerised records, including medical documents, hospital records and letters, as necessary.Allocating workflow for review by doctors or other health professionals.Dealing with referrals to primary care.Processing practice post and emails.Registering new patients.Covering reception, as and when required.Handling enquiries efficiently.About usHighlands Surgery is an innovative, and forward-thinking practice based across two clinical sites. With a patient list size of 15,000, we are large enough to offer a diverse range of services while maintaining a supportive, close-knit team environment. We are proud to be a training and development-focused practice with a strong ethos around staff support and continuous improvement.Our practice is led by three GP partners and supported by three salaried GPs, experienced long-term locums, four dedicated practice nurses, an advanced nurse practitioner (ANP), and an in-house pharmacist. We are also a key part of our Primary Care Network (PCN), offering access to services such as social prescribers, emergency care practitioners (ECPs), and MSK clinicians.What makes us different?Two well-equipped sites for clinical consultations and MSK servicesA large, professional Reception and Admin team committed to patient careA dedicated Prescription Team to manage medication requests efficientlyA focus on high-quality, sustainable patient careStrong PCN links with enhanced services to support our patients holisticallyA 'Outstanding' CQC rating and consistently high QOF achievementWe welcome interest from candidates who are enthusiastic about delivering high-quality care in a collaborative and evolving environment.Job responsibilitiesIfyou would like to find out more information about this role, please do nothesitate to get in contact with us.Person SpecificationExperienceAn experienced administrator, with excellent IT, time management and organisational skills.Ability to communicate effectively, working in a confidential and discreet manner.Ability to multi-task, work efficiently and maintain a high level of attention to detail, when under pressure.Ability to work as part of a multi-disciplinary team, as well as independently.Some flexibility is required as you will sometimes need to work additional or alternative hours to cover for colleagues. All applicants should ensure that they live within reasonable commuting distance.Primary care experience is desirable but not essential.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. #J-18808-Ljbffr