Receptionist/care Navigator

4 days ago

LeighonSea, United Kingdom PrimaryCareCareers Full time

**About the Role**:
The Pall Mall Surgery has an opportunity for an enthusiastic and proactive receptionist to join our team on a part-time basis for 15 hours per week, working 8am - 1pm on Monday, Thursday and Friday.

The receptionist plays a pivotal role in the experience of patients at our practice, helping them to access the right services and dealing with their queries face-to-face, online and by telephone.

The main responsibilities of the role include:

- Greeting and directing all patients.
- Supporting the triage doctor
- Making appointments.
- Answering queries from patients and outside agencies, signposting to the appropriate staff member as appropriate.
- Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
- Advising patients of practice procedures. Registering new patients.
- Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
- Experience of working with the general public, being sensitive and empathic in distressing situations.
- Ability to work as part of a team.
- Strong IT and administration skills, with a high level of accuracy and attention to detail.
- Previous medical or healthcare receptionist experience is desirable.

Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.

**About Us**:
The Pall Mall Surgery is a large, modern GMS training practice operating from a contemporary health centre in Leigh On Sea which in 2022 was voted the best place to live in Essex. The town has excellent transport links, with two separate train lines into London. The practice is popular in its locality and supports 21,500 patients from birth to end-of-life care. We are proud to hold our CQC rating of ‘Good’ in all areas. We are looking for an outstanding individual to join our wonderful team, to share knowledge and experience.

The practice shares a wealth of experience from GPs, physician associates, nurse practitioners, frailty team, ECPs, nurses, associate practitioners, HCAs and our phlebotomists. We also have a large, knowledgeable administration team, who work closely with our clinical team providing excellent patient care, along with a dedicated and supportive work environment. We are inclusive of ideas, which makes working here enjoyable and fulfilling.

We operate a total triage system at the surgery, which enables us to make quick decisions about patient care and outcomes, ensuring the most appropriate appointment is given to each patient based on symptoms. We offer face-to-face (15-minute) appointments and telephone consultations (10 minutes).- NHS Pension Scheme
- Annual Leave: minimum 25 days FTE

**Disclosure and Barring Service Check

  • Receptionist - Care Navigator

    2 weeks ago

    Burton-On-Trent, United Kingdom Trent Meadows Medical Practice Full time

    JOB TITLE: RECEPTIONIST - CARE NAVIGATOR REPORTS TO: Operations Manager HOURS: 25 hours per week SALARY: PRO RATA TO 25 HOURS LOCATION: Branston Surgery and Stretton Surgery Job summary: The purpose of the role is to: - Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in...

  • Receptionist (Residential)

    2 days ago

    Burnham-on-Sea, United Kingdom Somerset Care Full time

    Do you like to connect with people, make a difference and do the right thing? Somerset Care is an award-winning not-for-profit provider of care across the South West. When people think about care, they think of the Somerset Care Group. Frith House recruit based on values - you do not need to have experience, as we provide all the training required! FULL...

  • Part-Time Healthcare Admin

    2 days ago

    Leigh on Sea, United Kingdom NHS Full time

    A healthcare practice in Leigh-on-Sea is seeking a part-time administrator/receptionist to join their support team. You will assist in managing patient care by undertaking various administrative duties, such as handling patient records, supporting clinical staff, and covering the reception. Ideal candidates possess excellent IT, organizational, and...

  • Care Navigator

    4 days ago

    Newark-on-Trent NG QD, United Kingdom Barnby Gate Surgery Full time £28,000 - £42,000 per year

    Care Navigator / Receptionist required covering various shifts from 7.45am until 8pm on a rota basis. Must be flexible with regard to working hours.Full and Part time positions available (please state your preference in your covering letter)This is an extremely busy GP practice and we need staff who will use their initiative and have experience of dealing...

  • Receptionist

    1 week ago

    Milford on Sea, United Kingdom Bupa Dental Care Full time

    Full Time Receptionist at Bupa Dental Care Milford-On-Sea Monday-Friday 40 hours per week. Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts. As...

  • Administrator/Receptionist

    1 day ago

    Leigh on Sea, United Kingdom NHS Full time

    Highlands Surgery in Leigh-on-Sea has an opportunity for an administrator/receptionist to join our busy practice support team and assist in the smooth delivery of excellent patient care. This role is offered on a part-time basis for 30 hours per week. The candidate must be flexible to days and hours. We would welcome applications from organised, adaptable...

  • Part-time Front of House Receptionist

    3 days ago

    Leigh-on-Sea, United Kingdom Giles Wilson Solicitors Full time

    **Part-Time Front of House Receptionist** **Job description** We have an exciting opportunity to join an award-winning team as a Front of House/Receptionist in our Head Office. You will support Giles Wilson in our provision of client care and team support. This role involves speaking to new and existing clients on the phone, welcoming clients into the...

  • Receptionist - Wain House

    2 weeks ago

    Westgate on Sea, Kent, United Kingdom Avante Care & Support Full time £25,000 - £35,000 per year

    Job IntroductionBe Part of Something Special – Help Launch East Kent's Newest Premium Care HomeRoles: ReceptionistLocation:Wain House, Westgate-on-Sea, KentOpening:January 2026Pay:Competitive, based on experienceHours:Part time and Full time, Weekday and Weekend hours availableWe're openingWain House– a stunning, purpose-built home designed for...

  • Receptionist

    2 weeks ago

    St Leonards-on-Sea, United Kingdom Bupa Dental Care Full time

    **Receptionist, St Leonards-On-Sea** **Full-time, Permanent** Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts. As a Dental Receptionist you’ll...

  • Receptionist/administrator

    7 days ago

    Frinton-on-Sea, United Kingdom Fisher Jones Greenwood LLP Full time

    **Receptionist** **Frinton-on-Sea** **Competitive salary** **Full Time** **Permanent** **Job Summary** We have an exciting opportunity for a full time Receptionist/Administrator to join our Frinton-on-Sea office. Our Receptionists are the first point of contact for anyone telephoning or visiting the firm. The main responsibilities of this role are to...