Housing Assistant

2 weeks ago

Reading, United Kingdom Home Group Limited Full time

Housing Assistant Earn £12.60 per hour, £24,638 per annum Permanent full time 37.5hrs per week Based at the Reading Office, supporting the London team Home, a place where you belong This is a great job opportunity for Housing Assistant to join Sonia Gayle and the Housing Team. As our Housing Assistant you will be providing support to our Housing Managers in our London Patch. If you like variety, and supporting customers, and want to develop a career in housing, then this is the perfect job for you What you’ll do Engaging with customers on the telephone and giving administration support to our Housing Managers, you’ll really get to know our communities. You’ll support our Housing Managers to look after their patches and through this, help us to improve our local neighbourhoods. You’ll support with tasks such as managing our general enquiries from customers which includes liaising with local authorities and at times engaging and meeting with contractors on site. You will support the Housing Managers with following up on compliance checks in our buildings and communities. You’ll also manage the admin updating records, ordering, and arranging payment for works to be done. Why join us This is more than a job – it’s a place where you feel valued. With our learning and development offer and support from friendly colleagues, you’ll make a real difference every day If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s top 10 Great Places to Work You have A “can do” positive attitude, you’re proactive and well organised, able to work on your initiative. Confidence working collaboratively with colleagues in other parts of the business and external partners An understanding of housing management, housing law and universal credit would be ideal, but they’re not deal breakers The ability to use technology to navigate our systems and update customer records An appreciation that this is a role where you’ll spend much of your time lone working in our local estates. Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work The practical bits You’ll spend an average of 2 to 3 days working from our Reading Office, the rest from home with occasional travel required. Although you’ll be based at the Reading office we spend 1 day every 6 weeks in our London office as a team. We work Monday to Friday. To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage You’ll need a Standard DBS check done and we pay for that. What’s in it for you? 34 days leave, pro-rated (including bank holidays and a “me day”) Paid time off for volunteering Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary) Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies Career path with development and an excellent training package Excellent benefits and rewards including supermarket discounts and travel expenses Find out more Click APPLY NOW to see our Community Housing Assistant job description, find out about us, for help to apply and our benefits. Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk. London and South East Rented Portfolio 3 #J-18808-Ljbffr

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