Community Housing Assistant

Community Housing Assistant £24,638 per annum (pro rata) and great benefits including Health Cash Plan Permanent, part time (20 hpw), we are flexible on work pattern. Reading and Berkshire area We cant offer CoS for this role Home, a place where you belong This is a great job opportunity for a Community Housing Assistant to join Home Groups awesome housing team in our Reading Office. As our Community Housing Assistant (CHA) youll provide friendly, face to face support to our communities. If you like variety, meeting and supporting customers, and want to develop a career in housing, then this is the perfect job for you What youll do Through visibility, engagement with customers and proactivity on our estates, youll build strong connections and gain a deep understanding of our communitiesYoull support our housing managers to look after their patches and through this, help us to improve our local neighbourhoods.Youll support with tasks such as managing our voids processes which includes liaising with local authorities, estate inspections, engaging and meeting with contractors on site.Youll carry out and record the routine safety and compliance checks in our buildings and communities.Youll also manage the admin updating records, ordering, and arranging payment for works to be done.Why join us This is more than a job, its a place where you feel valued. With our learning and development offer, and support from friendly colleagues, youll make a real difference every dayIf youre ready to leave behind the ordinary, do something that really matters.Be part of one of the UKs top 10 Great Places to Work You have A can do positive attitude, youre proactive and well organised, able to work on your initiative.A real passion for delivering excellent customer service and a genuine desire to help your customers.Confidence working collaboratively with colleagues in other parts of the business and external partnersAn understanding of housing management, housing law and universal credit would be ideal, but theyre not deal breakersThe ability to use technology to navigate our systems and update customer recordsStronger together We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help makeHome Group a great place to work The practical bits This is a hybrid role however, youll spend most of your time in our Reading Office and in the community. We do all get together regularly 1 day a week.Once you are fully up to speed there will be opportunities to work from home, along with some flexibility to adapt your working hours.We work Monday to Friday and work occasional evenings to meet with customers. The great news is that youll be able to shape your own diary.To get from A to B, youll need a vehicle insured for business purposes. The great news is that well pay your mileageYoull need an Advanced DBS check done and we pay for that.Whats in it for you? Enjoy 2 days volunteering, 34 days leave (this includes bank holidays and a "me day"), increasing to 39Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.We Grow Our Own colleagues (not literally of course), when youre ready for the next step in your career, you can grow with usColleagues really matter to us, thats why were the 10^th Best place in the UK for Wellbeing. Our tools and support help you when you need them.Find out more ClickAPPLY NOWto see ourCommunity Housing Assistant job description ,find out about usand for help to apply. Sometimes we close a job early, so dont delay or you might miss out. Finally, do let us know if theres anything we can do, to help you shine in our process by making reasonable adjustments at South West Rented Portfolio 1TPBN1_UKTJ