Transitions Team Manager

Company DescriptionLegal & General (L&G) is a leading UK financial services group and major global investor.We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.L&G Institutional Retirement looks after around 700,000 institutional customers who have their retirement benefits secured with us. Operating continuously in the UK market from our entrance in 1987, we are the UK’s longest-running insurer.Our Institutional Retirement business is the UK’s longest-serving active bulk annuity provider.Who we areInstitutional Retirement is the only insurer to have been operating continuously in the UK market from our entrance in 1987 to the present day. Our UK retirement annuity book stands at an estimated £86.1 billion at 31 December 2023.Across our retail and institutional retirement businesses, we look after more than 1 million customers, around c.700,000 of whom are institutional customers who have had their retirement benefits secured with us.Job DescriptionWe’re currently recruiting for a Transitions Team Manager to join our Award Winning PRT business.As a Transitions Team Manager you will lead a high‑performing team who are responsible for onboarding new Pension Risk Transfer (PRT) schemes into L&G. This is a fantastic opportunity to shape our strategy, drive operational excellence, and make a real impact in a growing and dynamic area of our business.This is a hybrid working opportunity, which means you can split your working week between your home and the office to find a work-life balance that works for you.What you’ll be doing:Leading, coaching and developing a team of Transitions professionals to deliver outstanding serviceCollaborating with the Head of Transitions to shape onboarding strategy and business plansManaging daily operations to meet service levels, contractual obligations and client expectationsOverseeing project delivery, scheme documentation and data validation activitiesDriving continuous improvement through process innovation and LEAN methodologiesEnsuring operational readiness and scalability to support business growthIdentifying and mitigating risks while ensuring compliance with policies and regulationsChampioning customer outcomes and embedding Consumer Duty principlesWho we’re looking for:Strong leadership experience with the ability to inspire and develop high‑performing teamsIn‑depth knowledge of defined benefit pension schemes and transition processesA pensions qualification such as PMI or CII, or equivalent experienceExcellent communication and stakeholder management skillsProven ability to manage complex operations and deliver against strategic goalsStrong analytical and problem‑solving skills with attention to detailExperience in driving change and continuous improvement initiativesA collaborative mindset and commitment to delivering great customer outcomesWhatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:The opportunity to participate in our annual, performance‑related bonus plan and valuable share schemesGenerous pension contributionLife assuranceHealthcare Plan27 days holiday, plus public holidays. There’s also the option to buy and sell holidayCompetitive family leaveParticipate in our electric car scheme, which offers employees the option to hire a brand‑new electric car through tax‑efficient salary sacrificeThere are the many discounts we offer – both for our own products and at a range of high street stores and onlineIn 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heartAdditional InformationAt L&G, we believe it's possible to generate positive returns today while helping to build a better future for all.If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part‑time, term‑time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. #J-18808-Ljbffr