Head of Transitions

Legal & General (L&G) is a leading UK financial services group and major global investor.

We've been safeguarding people's financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.

We are one of the world's largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.

L&G Institutional Retirement looks after around 700,000 institutional customers who have their retirement benefits secured with us. Operating continuously in the UK market from our entrance in 1987, we are the UK's longest-running insurer.

Our Institutional Retirement business is the UK's longest-serving active bulk annuity provider.

Who we are

Institutional Retirement is the only insurer to have been operating continuously in the UK market from our entrance in 1987 to the present day. Our UK retirement annuity book stands at an estimated £86.1 billion at 31 December 2023.

Across our retail and institutional retirement businesses, we look after more than 1 million customers, around c.700,000 of whom are institutional customers who have had their retirement benefits secured with us.

Job Description

We're currently recruiting for a Head of Transitions to join our award winning Pension Risk Transfer business.

As Head of Transitions, you'll play a pivotal role in shaping our client experience, driving operational excellence, and enhancing Legal & General's reputation in the pensions industry. You'll lead a team of experts across data, project management and client services, ensuring every transition is delivered with precision, care and innovation.

This is a hybrid working opportunity, which means you can split your working week between your home and our Offices to find a work/life balance that works for you.

What you'll be doing:

• Leading the delivery of new business transitions across UK operations
• Shaping onboarding strategy to enhance client experience and market reputation
• Managing stakeholder relationships with trustees, advisors and consultants
• Attending pitches and presenting post-transaction propositions with confidence
• Driving continuous improvement using LEAN methodologies
• Collaborating across teams to ensure accurate data and compliant documentation
• Representing the business at industry events to build networks and influence
• Mentoring and developing a high-performing team to maximise impact

Qualifications

Who we're looking for:

• Extensive knowledge of defined benefit schemes and de-risking solutions
• Strong client-facing experience in pensions, finance or risk management
• Proven ability to manage complex projects and deliver commercial outcomes
• Exceptional communication and presentation skills
• Experience building effective relationships in dynamic environments
• Strong organisational and change management capabilities
• Ability to adapt to industry trends and drive innovation
• Inclusive leadership style with a focus on development and collaboration

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

• The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan
• 30 days holiday, plus public holidays
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice
• There are the many discounts we offer – both for our own products and at a range of high street stores and online
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

Additional Information

At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all.

If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.

It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.