Service Manager Nights

Apply for the Service Manager Nights role at Transport UK London Bus. Description Engineering service managers at Transport UK London Bus play a crucial role at the front line of delivering an efficient, safe and reliable bus network. Overseeing the engineering shift requires a skilful blend of people management and mechanical know-how to maintain our fleet to the highest standards. Key Responsibilities Have full people management responsibilities for the engineering team and all workshop activities during the managed shift. Oversee workshop maintenance and repair tasks. Allocate work to staff and ensure work is completed within a reasonable time. Ensure quality of work is to DVSA / FTA / IRTE standard. Manage required out‑sourced labour from specialist contractors. Ensure Safety Inspections and servicing tasks have been completed and report any failures. Monitor vehicle reliability and identify problems, ensuring successful remedial action. Oversee chargehand (supervisor) tasks. Driver Vehicle Condition Report Reconciliation. Vehicle breakdown management and repair. Work with wider administration team to organise: Purchase order requests and parts being ordered and delivered on time. Staff sickness/absence/leave requests. Vehicle movements between depots/suppliers. Conduct MOT pre‑presentation manager checks. Inducting contractors/site visitors to company policy and ways of working. Monitor route performance (operated mileage) and send queries to central administrative team. Understands and uphold company policies. Premises' security and duty of care for wellbeing of staff and ensuring health and safety procedures are understood and adhered to. Pass on crucial information to fleet manager. Skills, Knowledge And Expertise An excellent understanding of the road passenger transport sector, including all relevant legal and external regulations and requirements for the safe operation of passenger carrying vehicles. Level 3 qualifications in PSV maintenance and repair or level 2 qualifications with 5 years recent PSV workshop experience in maintenance and repair. Have current vehicle inspector IRTEC license or must pass within probationary period. Have a passion to lead by example while motivating and developing teams to achieve high standards of performance. Flexible approach to working hours. Be able to lead and motivate a team to produce high quality work. Be able to mentor and develop individuals. Able to communicate effectively with all levels of the business and work in a collaborative manner. Strong literacy and numeracy skills. Proficiency using digital fleet management systems. Have a proactive attitude to dealing compliance issues. Benefits Free travel on all TfL routes for you and a friend or family member (once you've worked with us for three months). Free online and face‑to‑face counselling, legal advice and more through our employee assistance programme. Our contributory pension scheme – you put in 5% of your salary each month and we add 3% on top. Our pensions also include a death‑in‑service benefit which pays out a tax‑free lump sum if you die while you're employed by us. Life insurance (if you sign up to the pension scheme). Employee benefits from shops and retailers including Apple, Adidas, Nike, Vue, Odeon, Sainsbury's, Asda, Morrisons and more. About Transport UK London Bus Transport UK London Bus operates bus services across London on behalf of TFL, plus rail replacement and event services across the UK. We operate approximately 11 per cent of the capital's world famous red bus network, running around 950 vehicles and employing around 2,900 employees across six busy depots in Central, South and West London. We run a number of routes, carrying over 150 million passengers a year on TfL's contracted bus network. Transport UK London Bus is working hard to make sure our workforce is a true representation of society, and we fully support diversity, inclusion and equity. This means we take a zero‑tolerance approach to all forms of discrimination and harassment. We encourage suitably qualified applicants from under‑represented groups to apply. A copy of our Diversity, Inclusion and Equality Policy is available on request. Other Information Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Customer Service Industries: Administrative and Support Services #J-18808-Ljbffr