Front of House Receptionist

Who are we?Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was a business initially built to provide employment for ex‑servicemen on return from the Crimean War. By sticking true to our values of ‘loyalty, integrity, service’, we have become the UK’s most established and respected specialist security services provider.Who are we looking for?We are looking for a friendly, customer‑service focused Front of House Receptionist.You will undertake a crucial role for the business by ensuring consistent service delivery on site in a professional manner, handling incidents in a professional and organised manner whilst always adhering to escalation procedures. You need to take an active role in enhancing the delivery of security operations by ensuring all tasks are completed by all relevant departments and also understand the culture fully at site.You will be working an average of 30 hours per week covering Monday - Friday. Shift times will be: 12.30 - 18.30.Please note: This is a fixed term contract until July 2026.What we offer:Company sick pay schemePaid SIA license renewalsEnhanced Family Leave PayCycle to Work SchemeHigh staff discounts & rewards schemeAccess to Digital GPExcellent pension schemeDeath in Service - £5000Recruitment bonus schemeNew business lead schemeEmployee assistance programmeWhat you will need:Excellent communication skills and a strong customer focusA valid SIA Front‑Line License - essentialConfidence and ability to establish and maintain good and effective working relationships at all levelsAbility to work to deadlines, multitasking and working under pressureExcellent IT Skills including Microsoft Software Packages (e.g. Excel)Able to achieve vetting to BS7858 StandardsWhat are you going to do:High standards of performance, professionalism, and customer service at all timesFull compliance with operational instructions (e.g. alarm responses, building access, Production) and external regulationsReporting/Escalating issues following Chain of CommandProduce clear, logical, and well‑written operational reports to required timeframes.To be fully conversant with site systems and proceduresTo build relationships with internal and external guests to enhance the security provisionTo have a deep understanding of all changes in building occupiers, set up and productions; and to ensure information is passed both upwards and cascaded downwardsMaintaining safety and security through the operation of the integrated security systemsLiaise with supervisors and both Corps Security and management with regards to building maintenance and H&S issuesLiaise with external authorities including the policeProviding immediate response in the event of any minor/major incidents, ranging from responding to medical incidents, fire alarm activation/evacuations and crisis response.Any other admin duties that the Duty Security Managers, Supervisors, or clients deems necessary or commensurate with the positionDiversity is important to Corps Security; we believe that each individual has unique talents to contribute to the business. We believe that creating an inclusive environment in which individuals are valued is fundamental to our business success and we are committed to working towards achieving this.Corps Security adheres to the principles of Equal Employment Opportunities (“EEO”) benefits both the Company and its colleagues. EEO assists colleagues to develop to their full employment potential while the Company benefits from having a diverse, inclusive, and enthusiastic workforce.Corps Security is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview where their previous employer was the armed forces and who meet the minimum requirements for the position.Under the current data protection legislation, we are required to notify you, as a candidate for employment with Corps Security, of certain information. Please go to our website www.corpssecurity.co.uk – ‘career’ section and familiarise yourself with the Privacy Notice (Recruitment). Please ensure you are happy with the content, before applying for one for our jobs. #J-18808-Ljbffr