Receptionist

1 week ago

Windsor, United Kingdom Castle View retirement Village Full time

**Job description**

**JOB TITLE**:Receptionist/Waiting person
- **HOURS: Approx 20 8am - 12pm or 12pm-4pm**

**LOCATION**:Castle View Retirement Village

**REPORTS TO**:Village Manager

**BACKGROUND**

Castle View is a development by Castle Retirement Living in the heart of Windsor’s residential community. There are 64 apartments designed for people over 55 years old who wish to live independently.

Residents enjoy a lounge and a café in which coffee, tea and meals are served, and events are run periodically. This area, and the adjacent 24/7 reception, are run by the Castle View in-house team who will ensure that all services and facilities are operated to a high standard. On the fourth floor is the residents’ sky lounge, bar and garden.

**DEPARTMENT**

The front of house team provides an in-house 24/7 reception to residents of Castle View Retirement Village, ensuring a welcoming and efficient reception and catering service and liaising with external facilities management teams and other providers as required.

**PURPOSE OF THE ROLE**

To provide and deliver an effective front of house and customer focused service for all residents and guests,

**KEY RESPONSIBILITIES**
- Welcome visitors by greeting them in person or on the telephone;
- Assist residents with queries
- Assist other members of staff in the restaurant/bar as and when required, This includes extra hours working ad-hoc events, weekends, holiday, sickness cover
- Maintain security by following procedures;
- Keeping front desk tidy and presentable with all necessary material
- Ensure deliveries and post is distributed according to company guidelines
- Deal with complaints or problems and escalating to Village Manager when necessary
- Support the Restaurant Manager and Village Manager in arranging catering and refreshment for events in the lounge, café, dining room or Sky Lounge
- Assist the Village Manager and other members of the team with ad-hoc duties as required

**Experience**: Proven experience of reception duties in a front of house environment

**skills/Ability/Knowledge**: Excellent Customer Service Skills
- IT literate
- Good verbal and written communication skills
- Proficiency in English (oral and written)
- Excellent communication and people skills
- Good organisational and multitasking abilities
- First Aid training preferable (can be provided)

**Personal Qualities**
- Integrity and professionalism
- Excellent interpersonal, communication and problem-solving skills
- Ability to remain calm under pressure
- Ability to undertake a varied workload and to prioritise tasks where necessary
- Hold a current UK-valid driving license

**Salary**: £12.00 per hour

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: £12.00 per hour

**Benefits**:

- Company events
- Discounted or free food
- Flexitime
- On-site parking

Schedule:

- Flexitime
- Holidays
- Weekend availability

Supplemental pay types:

- Performance bonus

Work Location: In person

Reference ID: Receptionist

  • Receptionist

    1 day ago

    Windsor, United Kingdom The Sir Christopher Wren Hotel Full time

    **Receptionist**: Up 25,000 per annum DoE plus excellent benefits Located right on the river edge in the centre of Royal Windsor, Sir Christopher Wren Hotel & Spa is a popular four star hotel in an unbeatable setting. Comprised of several characterful buildings clustered around a historic cobbled street by Eton Bridge, the hotel offers a collection of...

  • Receptionist

    3 days ago

    Windsor, Windsor and Maidenhead, United Kingdom CastleView Dental Clinic Full time £25,600 - £40,320 per year

    We are currently looking for a part-time Dental Receptionist to provide excellent front of house for our dental reception at CastleView DentalAt CastleView Dental Clinic:All patients are seen on private basis.You will be delivering high quality customer service to patients of the practice, greeting patients in person at the reception, booking and...

  • Senior Receptionist

    2 weeks ago

    Windsor, United Kingdom Michael Page Full time

    We are seeking a dedicated and professional Senior Receptionist to join a thriving team in the construction. This role is based in Windsor and requires someone with exceptional organisational skills and a passion for providing excellent customer service Client Details The company is a well-established organisation in the construction industry, renowned for...

  • Weekend Receptionist

    1 day ago

    Windsor, United Kingdom Healthcare Homes Full time

    **Weekend Receptionist** **Sandown Park - Windsor** **£10.47 per hour** **8hrs per week 10am-2pm Saturday & Sunday** **Healthcare Homes are recruiting for a Weekend Receptionist to join our team at Sandown Park.** If you are interested in this role and would like to hear more about working as a Receptionist, then please get in touch. Established in...

  • Senior Receptionist

    7 days ago

    Windsor, United Kingdom Page Personnel Full time

    Friendly environment in the heart of Windsor as a Senior ReceptionistCustomer service orientated and a great team to work inAbout Our ClientThe company is a well-established organisation in the construction industry, renowned for its commitment to providing high-quality services. As part of a medium-sized team, the company takes pride in delivering...

  • Senior Receptionist

    1 week ago

    Windsor, United Kingdom Michael Page (UK) Full time

    Friendly environment in the heart of Windsor as a Senior ReceptionistCustomer service orientated and a great team to work inAbout Our ClientThe company is a well-established organisation in the construction industry, renowned for its commitment to providing high-quality services. As part of a medium-sized team, the company takes pride in delivering...

  • Head Receptionist

    1 week ago

    Windsor, Windsor and Maidenhead, United Kingdom Trinity Resource Solutions Full time

    Head ReceptionistStep into the Spotlight – Lead Our Clients Front of House in StyleAre you aSenior Receptionist or Reception Supervisorready to take the next big step in your hospitality journey? This is your chance to shine at a stunning high end hotel property where timeless elegance meets contemporary charm.AsHead Receptionist, you'll be the beating...

  • Receptionist

    2 weeks ago

    Windsor, Windsor and Maidenhead, United Kingdom De Vere Beaumont Estate Full time £12,000 per year

    Are you passionate about creating memorable guest experiences?Join our team as a Receptionist at De Vere Beaumont Estate and play a crucial role in ensuring our guests' expectations are not only met but exceeded. In return you will receive £12.30 per hour plus excellent benefits including free meals on duty, £50 staff stays with De Vere Hotels and free use...

  • Receptionist

    3 days ago

    Windsor, United Kingdom Sheet Street Surgery Full time

    Come and join our friendly, central Windsor practice. We are looking for a part time receptionist to join our current, well regarded and efficient team. We are a 9200 patient NHS practice covering all aspects of primary care with on site doctors, nurses, clinical pharmacist, well being coach and physiotherapists. Experience is not essential as full training...

  • Receptionist

    2 weeks ago

    Windsor, United Kingdom Sheet Street Surgery Full time

    Come and join our friendly, central Windsor practice. We are looking for a part time afternoon receptionist to join our current, well regarded and efficient team. We are a 9200 patient NHS practice covering all aspects of primary care with on site doctors, nurses, clinical pharmacist, well being coach and physiotherapists. Experience is not essential as full...