Amazon Connect Solutions Architect
2 weeks ago
Amazon Connect Solutions Architect Your deep knowledge of Amazon Connect and cloud platforms will be at the forefront of helping EPAM's clients modernize their customer interaction systems. You will work directly with enterprise clients to craft tailor‑made solutions that align with their business goals, leveraging cutting‑edge AWS technologies. This is an opportunity to join a dynamic, forward‑thinking team where your expertise will drive positive change and customer engagement at scale. Responsibilities Collaborate with clients to understand their business needs and define Amazon Connect solutions tailored to their requirements Design end‑to‑end architectures for contact center solutions, integrating third‑party tools and AWS services to enhance system functionality Lead technical workshops and provide guidance on best practices for using Amazon Connect and AWS services Support development and deployment of innovative contact center applications on AWS Support Pre‑Sales activities, demonstrations and respond to RFPs Troubleshoot complex issues and provide solutions to optimize Amazon Connect configurations and integrations Ensure the security, scalability and reliability of deployed solutions Stay updated on the latest industry trends and AWS advancements to continually refine solutions and share insights with clients Partner with cross‑functional teams, including developers, DevOps engineers and business analysts, to ensure seamless project delivery Requirements Strong expertise in Amazon Connect architecture and implementation, including hands‑on experience in designing customer contact center solutions Deep understanding of AWS services such as Lambda, DynamoDB, S3, API Gateway and CloudFormation Proven ability to integrate Amazon Connect with third‑party applications and systems through APIs Solid grasp of contact center workflows, customer interaction strategies and voice/data integration Experience in designing secure, scalable and high‑performing systems following AWS best practices Familiarity with DevOps concepts and CI/CD pipelines for cloud‑based application deployments Excellent communication skills to interact with technical and non‑technical stakeholders alike Bachelor's degree in Computer Science, Engineering, or related field; equivalent work experience will also be considered AWS certifications such as AWS Certified Solutions Architect or AWS Certified Developer are highly desirable Nice to have Agentic AI knowledge Benefits EPAM Employee Stock Purchase Plan (ESPP) Protection benefits including life assurance, income protection and critical illness cover Private medical insurance and dental care Employee Assistance Program Cyclescheme, Techscheme and season ticket loans Various perks such as free Wednesday lunch in‑office, on‑site massages and regular social events Learning and development opportunities including in‑house training and coaching, professional certifications, over 22,000 courses on LinkedIn Learning Solutions and much more If otherwise eligible, participation in the discretionary annual bonus program If otherwise eligible and hired into a qualifying level, participation in the discretionary Long‑Term Incentive (LTI) Program *All benefits and perks are subject to certain eligibility requirements Seniority level Associate Employment type Full‑time Job function Information Technology, Engineering, and Business Development Industries Software Development and IT Services and IT Consulting Location London, England, United Kingdom #J-18808-Ljbffr
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Worldwide Specialist Seller
1 week ago
City Of London, United Kingdom Amazon Web Services (AWS) Full timeWorldwide Specialist Seller - Amazon Connect, Amazon Connect Sales & GTM Team - WWPSTransform constituent experiences for mission-driven organizations via Amazon Connect. As a key member of the team, you'll enable organizations to streamline complex communication challenges and drive innovative technological adoption across the United Kingdom's public...
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Worldwide Specialist Seller
1 week ago
Greater London, United Kingdom Amazon Full timeWorldwide Specialist Seller - Amazon Connect, Amazon Connect Sales & GTM Team - WWPS Job ID: 3092816 | AWS EMEA SARL (UK Branch) Transform constituent for mission-driven organizations via Amazon Connect. As a key member of the team, you'll enable organizations to streamline complex communication challenges and drive innovative technological adoption across...
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Worldwide Specialist Seller
2 weeks ago
Greater London, United Kingdom Amazon Full timeWorldwide Specialist Seller - Amazon Connect, Amazon Connect Sales & GTM Team - WWPS Job ID: 3092816 | AWS EMEA SARL (UK Branch) Transform constituent experiences for mission-driven organizations via Amazon Connect. As a key member of the team, you'll enable organizations to streamline complex communication challenges and drive innovative technological...
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Worldwide Specialist Seller
2 weeks ago
Greater London, United Kingdom Amazon Full timeDescription Transform constituent experiences for mission-driven organizations via Amazon Connect. As a key member of the team, you'll enable organizations to streamline complex communication challenges and drive innovative technological adoption across the United Kingdom's public sector. Key job responsibilities Drive revenue growth and market penetration...
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Greater London, United Kingdom Amazon Full timeA leading technology firm is seeking a Worldwide Specialist Seller to drive revenue growth and market penetration for Amazon Connect solutions in the UK Public Sector. The role involves developing sales strategies, nurturing relationships, and collaborating with architects to design solutions. Candidates should have sales proficiency in CCaaS/SaaS and a...
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Solutions Architect FSI, Solutions Architect
1 week ago
Greater London, United Kingdom Amazon Full timeSolutions Architect FSI, Solutions ArchitectJob ID: 3131185 | Amazon Web Services Vietnam Company LimitedAmazon Web Services (AWS) is looking for an experienced and motivated technologist who possess a unique balance of industry knowledge, technical depth and strong interpersonal skills. As the AWS Financial Services Senior Solutions Architect, you will work...
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City Of London, United Kingdom Amazon Full timeRevolutionize Financial Technology by Bridging Business and Cloud Innovation Transform the financial services landscape by connecting cutting‑edge cloud solutions with strategic business outcomes. As a Solutions Architect, you'll be the critical link between technological potential and real‑world customer success in the dynamic world of banking,...
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City Of London, United Kingdom Amazon Full timeOverview Amazon Web Services (AWS) is looking for experienced and motivated technologists with expertise in cloud technologies, AI, Generative AI, and data analytics to join our UK Solutions Architecture team. Our Solutions Architecture team is a diverse group of technologists from various backgrounds. We work closely with AWS customers in the Travel and...
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Worldwide Specialist Seller
6 days ago
City of Westminster, United Kingdom Amazon.com, Inc Full timeJob Responsibilities Drive revenue growth and market penetration for Amazon Connect solutions in the United Kingdom Public Sector Develop and execute comprehensive sales strategies targeting enterprise-level accounts Build and nurture strategic relationships with key stakeholders at CxO levels Collaborate with Solutions Architects and Partner ecosystems to...
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City Of London, United Kingdom Amazon Full timeSenior Solutions Architect, AWS Private Equity Job ID: 3122960 | AWS EMEA SARL (UK Branch) This role can be based in Amsterdam, Madrid, Munich, Milan, Paris, Stockholm, Zurich, or London. Would you like to help the largest Private Equity (PE) firms and their portfolio companies leverage new technologies to improve their operations? Would you like to use your...
