Payroll Supervisor

Jointly owned by EDF Customers and Dalkia, we are a leading technical services group operating nationwide in the UK. Housing key expertise under one roof, we provide specialist technical services in technical facilities management, mechanical and electrical engineering, energy performance contracting, and systems integration and digital services. We leverage the strength of our Group, without losing the personability of a smaller business. We are a people‑first culture – in fact, our customers tell us that we build the best people and customer relationships in the business. With an annual turnover of over £650m, c. 5,000 employees and a diverse and inclusive ethos, we are proud to attract great talent, nurturing and inducting our people who embed the Dalkia DNA and apply an innovative mindset across all customer engagements. With over 100 employees, the Dalkia Group central function has HR, Payroll, Finance, Legal, IT, QSHE and Communications teams supporting our business unit colleagues in these specialisms. We provide technical expertise, governance, policy, guidance and support to the business units to provide a high-quality service to their own people and the clients. Roles in the centre work closely with the Executive Team to shape and deliver our strategic goals, while also partnering with the business functions to embed the values, behaviours and strategic ambitions of the Group. Job Overview This is a fantastic opportunity for an experienced payroll professional to join our Central Functions team as a Payroll Supervisor, where you will lead and support the payroll specialists to ensure the timely and accurate delivery of payroll services across the Group. You’ll work closely with the Payroll Manager and Head of Operations to deliver a responsive, customer‑focused approach to pay and benefits. Responsibilities Manage and supervise the delivery of weekly and monthly end‑to‑end payrolls, ensuring accuracy and compliance. Lead and support the Payroll Specialists, providing motivation, guidance, and training as required. Act as a point of escalation for complex or sensitive payroll queries, ensuring timely resolution. Ensure accurate and timely provision of payroll data for processing. Oversee reconciliation of payroll data prior to submission and work collaboratively with the Payroll Manager to ensure compliance with internal checks and audits. Ensure all employment, pension, and third‑party payments are made correctly and on time. Maintain payroll systems and ensure employee and benefits data is accurate and up to date. Support payroll system testing during upgrades or legislative changes. Identify opportunities for improving payroll processes, automation, and efficiency. Ensure full compliance with all PAYE, National Insurance, pension and UK payroll legislation. Build and maintain effective working relationships with internal teams (Finance, HR, iTrent Systems) and external stakeholders including HMRC. Contribute to UK‑wide payroll and reward initiatives or projects as required by the Payroll Manager or Head of Operations. Provide guidance to employees and managers, delivering a high level of customer service. Undertake any other reasonable tasks or responsibilities as required. Skills, Behaviours and Experience Skills Analytical: High level of accuracy and attention to detail with payroll data. Problem Solving: Able to investigate issues, evaluate solutions, and escalate appropriately. Time Management: Organised with the ability to manage multiple deadlines. Confidentiality: Skilled in handling sensitive payroll and employee information with discretion. Communication: Clear and professional written and verbal communication. Teamwork: Collaborative approach with the ability to supervise, influence, and support others. Microsoft Office Proficiency: Advanced Excel skills and good working knowledge of other MS Office tools. Behaviours Professionalism: Maintains high standards of ethics and conduct in all situations. Customer Service Orientation: Delivers a responsive and supportive payroll service to internal stakeholders. Initiative: Proactively identifies improvements and drives efficiency. Accountability: Owns tasks and ensures delivery to a high standard and in compliance with procedures. Continuous Learning: Keeps up to date with changes in payroll regulations and industry best practice. Experience Minimum 3 years’ experience in a payroll supervisory role or similar. Strong knowledge of UK payroll legislation, including tax, pension, and statutory payments. Experience delivering both weekly and monthly end‑to‑end payrolls. Background in engineering/construction or similar industry, with knowledge of working rule agreements, desirable. Proven track record of working to strict deadlines in a fast‑paced environment. Proficiency in payroll systems and data reporting, including advanced Excel. Professional certifications such as Chartered Institute of Payroll Professionals (CIPP) advantageous. Our Values People First – it starts with health, safety and wellbeing: We look out for each other – not just making sure we’re physically safe but we look after each other’s wellbeing too. Better Together – a collaborative team: We work together, respecting and listening to each other’s point of view. Trusted Partners – dedicated to our client’s success: Our clients need to know they can rely on us, and we continuously build great relationships with them. Taking Responsibility – making a positive difference: We take responsibility as employees, customers, and people, making a positive difference for our immediate and wider environment. So, what’s in it for you? Firstly, you get to join a fantastic, friendly, forward‑thinking team of people, who will welcome you and are passionate about the work that we do. We also offer a wide range of benefits and rewards: A competitive salary package. Professional memberships paid where relevant to your role, plus investment in your professional development. Pension Scheme. Free life assurance. 25 Days Holiday PLUS Bank holidays. Cycle to work scheme. Salary sacrifice electric vehicle scheme – lease an electric vehicle for a fixed monthly cost. Access to our Benefits platform with a wide range of retail discounts. Equity, Diversity and Inclusion At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you. Seniority level Mid‑Senior level Employment type Full‑time Job function Human Resources and Finance Industries Engineering Services, Facilities Services, and Energy Technology #J-18808-Ljbffr