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Claims Support Administrator

2 weeks ago

Hinckley, United Kingdom The Portfolio Group Full time

I'm partnered with a national, market-leading business advisory brand who are looking to hire a bright, customer-obsessed Administrator to join their Claims Division in HinckleyThis is supporting their Claims Consultants day-to-day - making sure documentation, process, and client experience is flawless.This is about being the engine room that keeps the claims process moving, the standards high, and the customer experience exceptional.Day to DayLog & manage new claims instructionsWork alongside Claims Consultants to chase / gather outstanding information from accountancy practicesSupport the claims payment processFully own the customer experience throughoutPick up overflow calls with a professional / composed styleAlways ensure FCA compliant processes are followedYOU?You are organized, methodical, accurateYou're naturally helpful / service drivenYou build quick rapport with people on the phoneYou're good with systems & MS ExcelTax background is useful, but absolutely not requiredWhat's in it for you..A role where you get real ownership + structured qualifications + real progression.If you get energy from problem solving, and you like being the person that keeps the engine running at pace, you'll love this environment - interested?INDHIN48474CCR4 #J-18808-Ljbffr